Highly self-motivated and results-driven professional, with comprehensive years of experience in business administration, training and coaching and project management, complemented with expertise in positive employee engagement and client experience. Problem-solving capabilities and out-of-the-box thinking approach to capture key issues and formulate competitive action plans. Skilled at establishing solid relationships with all level individuals while maintaining high ethical standards, professional demeanor, and a cooperative attitude.
Process and Productivity Improvement
Dear Hiring Manager,
With this letter and the attached resume, I would like to express my sincere interest in the Work Control Administrative Clerk position you have available. As an accomplished business administrative professional with extensive experience and finely-honed abilities in administration, I possess a breadth of knowledge that will allow me to contribute toward the success of your organization.
My background includes 15+ progressive years of strong experience in the private and public business sectors, during which I proved myself adept at senior-level case handling, interpreting regulations, identifying and resolving technical issues and effectively collaborating to improve work processes. Furthermore, I have demonstrated a keen ability to evaluate training needs and develop a successful training environment in order to achieve company objectives. My outstanding presentation, communication, and leadership talents position me to make a significant contribution to your organization.
The following achievements demonstrate my qualification for this position:
- Developing full curriculum design and content for new hires, training schedule and related learning materials based on analysis of learners needs and backgrounds to achieve corresponding objectives.
- Collaborating with management and subject matter experts in identifying training gaps, investigating challenges and providing recommendations for improvements of same.
- Independently enrolling in the Adult Education Certificate Program at Sheridan College to obtain applicable knowledge in instructional design and adult learning methodologies.
- Delivering a trusting and engaging learning environment through exceptional relationship-building skills; utilizing solid interpersonal abilities to secure successful learning and performance outcomes.
My proven dedication to optimizing organizational success through my expert knowledge of learning strategies and facilitation techniques will contribute immensely to the success of your company. Thank you for your consideration; I look forward to speaking with you soon.
Sincerely,
JENNIFER ALVES