Jennifer Alonzo
Canoga Park
Overview
3
3
years of professional experience
Work History
Key Holder
Lovisa
08.2024 - Current
- Assisted in daily operations, ensuring optimal store presentation and customer engagement.
- Managed cash handling procedures, maintaining accuracy during transactions.
- Supported team by training new staff on product knowledge and sales techniques.
- Executed inventory management tasks, restocking merchandise as needed.
- Delivered exceptional customer service, resolving inquiries and enhancing shopping experiences.
- Monitored store security protocols, safeguarding assets and minimizing losses.
- Contributed to achieving sales targets through effective teamwork and communication strategies.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Barista
Starbucks
03.2024 - 08.2024
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Provided exceptional customer service, ensuring a welcoming atmosphere for all patrons.
- Maintained cleanliness and organization of work area, adhering to health and safety standards.
- Operated espresso machines and other equipment efficiently during peak hours.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Sales Associate
Daiso
07.2022 - 01.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays, ensuring products were visually appealing and accessible.
- Processed transactions accurately using point-of-sale systems to facilitate efficient checkouts.
- Collaborated with team members to replenish stock and manage inventory levels effectively.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Associate of Science - Biology
Los Angeles Pierce College
Woodland Hills, CAHigh School Diploma -
Chatsworth Charter High School
Chatsworth, CA06.2022
Skills
- Customer service
- Cash handling
- Cash handling accuracy
- Training and mentoring
- Opening and closing coordination
- Drawer counting
- Front end operations
Languages
Spanish
Native or Bilingual
Timeline
Key Holder
Lovisa
08.2024 - Current
Barista
Starbucks
03.2024 - 08.2024
Sales Associate
Daiso
07.2022 - 01.2024
Associate of Science - Biology
Los Angeles Pierce College
High School Diploma -
Chatsworth Charter High School