Summary
Overview
Work History
Education
Skills
Awards
References
Timeline
Generic

Jennifer A Douglas

Victoria,Canada

Summary

Dynamic individual with hands-on experience in customer service and money management. Talent for navigating challenges with strong problem-solving skills and a proactive approach. Known for adaptability, creativity, and a results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

16
16
years of professional experience

Work History

BCLC
06.2021 - Current
  • Company Overview: Winning Numbers, Blanchard
  • Dealing with large payouts up to two thousand dollars
  • Balancing the float and inventory every night
  • Working with Numbers on iPad
  • Serving customers, counting out change, dealing with multiple orders
  • Lotto certified as a current system
  • Winning Numbers, Blanchard

Supervisor/Customer Service/Cashier

Fairway Market
04.2016 - 01.2018
  • Company Overview: Shelbourne (Oak Bay October 2011 – April 2016)
  • Dealing with customer orders for Lotto and cash winnings
  • Organizing and filling Lotto, slips, and winning numbers
  • Time management making sure cashiers went and came back for their breaks on time
  • Handling money and counting back change with customer orders
  • Opening and closing procedures with cash and Lotto
  • Shelbourne (Oak Bay October 2011 – April 2016)

Customer Representative

The Bank of Nova Scotia
07.2008 - 10.2011
  • Company Overview: Oak Bay
  • Processing customer requests from daily banking to wire transfers
  • Working with the bank's computer system
  • Making sure the vault balances at the end of the day
  • Oak Bay

Education

math skills, College English 151

Camosun College
Victoria, British Columbia
01.2020

Skills

  • Customer service
  • Money management
  • Banking
  • Store management
  • Word processing
  • Excel
  • Numbers
  • Eagerness to learn

Awards

  • The Chuck Dowdeswell Award, Math, Camosun College, 10/01/19
  • 6 month course in communication and assertiveness skills, Bridges for Women, 11/01/18

References

References upon request

Timeline

BCLC
06.2021 - Current

Supervisor/Customer Service/Cashier

Fairway Market
04.2016 - 01.2018

Customer Representative

The Bank of Nova Scotia
07.2008 - 10.2011

math skills, College English 151

Camosun College

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Jennifer A Douglas