Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Acosta

Aurora,ON

Summary

Independent student with multicultural background and experience in areas where communication, problem solving and collaboration are essential. Successful in balancing responsibilities while having the ability to prioritize. Eager to apply self developed skills in the International Exchange Program. Enthusiastic to learn new things in a diverse cultural environment that enhances academic, career, and personal goals.

Overview

5
5
years of professional experience

Work History

Server/Bartender

Cousins Steakhouse
08.2022 - 09.2023
  • Developed strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Organized large party reservations and special events
  • Resolved customer complaints professionally while keeping the customer satisfied
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
  • Followed smart serve procedures for preventing intoxication and dealing with intoxicated guests


Supervisor/Key holder

Freshii
07.2021 - 08.2022
  • Applied strong leadership and problem-solving skills to maintain an efficient and positive environment
  • Managed cash handling procedures (counting and recording till), maintaining accuracy in financial transactions
  • Assisted in training new employees on tasks and company policies
  • Prepared exceptional foods and beverages adhering to health procedures
  • Analyzed and resolved customers complaints and adjusted polices to meet changing needs.


Volunteer

Canadian Human Rights International Organization
11.2020 - 12.2020
  • Greeted incoming visitors of multiple ethnicities, answered questions, and directed individuals to office locations.
  • Enhanced community engagement by assisting program leader to organize and lead outreach events.
  • Participated in promoting organizational campaigns.

Youth Group Fundraiser Assistant

Aurora Cornerstone Church
08.2018 - 08.2018
  • Helped bake variety of desserts with a group of volunteers
  • Raised significant funds by assisting in effective fundraising campaigns for various church projects



Education

Bachelor of Commerce - Human Resource Management

Toronto Metropolitan University
Toronto, ON
01.2025

High School Diploma -

St. Maximilian Kolbe Catholic High School
Aurora, ON
06.2021

Skills

  • Fluent in Spanish
  • Excellent Communication
  • Problem and Conflict resolution
  • Natural leader and works well with others
  • Multicultural Awareness
  • Attention to Detail
  • Organization and Responsibility

Timeline

Server/Bartender

Cousins Steakhouse
08.2022 - 09.2023

Supervisor/Key holder

Freshii
07.2021 - 08.2022

Volunteer

Canadian Human Rights International Organization
11.2020 - 12.2020

Youth Group Fundraiser Assistant

Aurora Cornerstone Church
08.2018 - 08.2018

Bachelor of Commerce - Human Resource Management

Toronto Metropolitan University

High School Diploma -

St. Maximilian Kolbe Catholic High School

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Jennifer Acosta