Jennifer Acevedo
Pomona
Summary
Detail-oriented Senior Clerk adept at managing multiple simultaneous tasks with minimal direction. Resilient and organized professional with excellent communication and interpersonal abilities. Liaises with colleagues and builds rapport with customers to maximize satisfaction.
Overview
25
25
years of professional experience
Work History
Senior Clerk
Employee Service Center, LASD
12.2016 - 09.2023
- Processing employee ID's for LASD employees who are new hires, promoting, retiring, etc
- Preparing new ID's for Sheriff Deputy Training classes
- Preparing badge sets for all graduating training classes or department promotions
- Entering data into Pinnacle system and E.I
- Badge tracker system
- Also clerical duties, office support, answering phones, filing important documents, using cash register for badge and ID sales transactions and weekly cash report done for the previous week sales.
Intermediate clerk
Central Property and Evidence, LASD
08.2015 - 12.2016
- Data entry and reviewing documents for accuracy and compliance with department requirements
- Answering phones and utilizing office equipment such as copiers, computers or scanners that will aide in the performance of other office duties
- Filing and sorting PC cards into correct locations
- Assisting the public so they may retrieve their personal property or firearms
- Preparing emails and reports so the department investigators may pick up/view evidence pertaining to their cases.
Custody Records Clerk I
Inmate Reception Center- Twin Towers, LASD
03.2015 - 08.2015
- Training as a Custody Records Clerk I
- Made queries on the computer for information relating to inmate location and status
- Configuring and calculating court releases for inmates, commitments, remands and other legal removal orders and teletypes for purposes of processing inmates in and out of the Los Angeles County jail system
- Checked all documents and logs for accuracy and completeness, making sure it was in compliance with the rules, regulations and procedures that had to do with inmate status, bonds, bail and fine applications
- Filed and pulled inmate jackets for supervisors and for the courts pilot program that was tested.
Line Production Worker/Packer
Ready Pac Foods
01.2013 - 03.2015
- Working in a line production in a cold and fast-paced environment
- Handled perishable goods with appropriate care
- Boxed, palletized and wrapped pallets that were ready to go out for shipping
- Inspected goods before packing them
- Packed goods by hand when needed and weighing or counting products.
Packer/Machine Operator
Lovin Oven, LLC
12.2011 - 12.2012
- Kept packing machines clean, maintained and made suitable adjustments when necessary
- Inspecting goods before packing them
- Getting goods ready for shipment by putting them into crates or boxes to put on pallets
- Placing hundreds of baked goods from the food belts and onto trays so they didn't get damaged when the packing machines were down and not working properly.
Office Assistant
LA Works
03.2011 - 06.2011
- Greeted all clients entering the office
- Assisted clients with their resumes and job search
- Knowledge of fax machines, copiers and scanners
- Aided clients in the use of computers
- Answering multi-phone lines
- Removed outdated job leads and made copies of new job listings for clients
- Picked up mail from various job locations to have ready for delivery.
Intermediate Clerk
GAIN, Department of Public Social Services
03.1999 - 04.2009
- Intermediate Office Clerk, Receptionist, Cashier and Unit Assistant duties
- Greeted clients and directed them to their correct social worker
- Answered phones and opened/distributed incoming mail
- Data entry and updated appointments in the computer
- Distributed checks and or cash to the clients for school, transportation and clothing allowance
- Responsible for weekly bank deposits
- Opened and closed cashier office daily
- Assisted Gain Services Workers as a Unit Assistant.
Education
General education -
Bishop Amat Memorial High School
La Puente, CA06.1992
Skills
- Exceptional customer service-knowledge of Microsoft Office
- Cash Handling
- Recordkeeping Knowledge
- Equipment Operation
- Office Administration
- Complaint Resolution
- Administrative Support
- File Management
- Report Preparation
- Reception Oversight
- Mail Handling
- Paperwork Processing
- Payment Coordination
- Customer service
- Inventory control
- Problem-solving abilities
- Office equipment operation
- Data entry proficiency
- Organizational skills
- Effective communication
Timeline
Senior Clerk
Employee Service Center, LASD
12.2016 - 09.2023
Intermediate clerk
Central Property and Evidence, LASD
08.2015 - 12.2016
Custody Records Clerk I
Inmate Reception Center- Twin Towers, LASD
03.2015 - 08.2015
Line Production Worker/Packer
Ready Pac Foods
01.2013 - 03.2015
Packer/Machine Operator
Lovin Oven, LLC
12.2011 - 12.2012
Office Assistant
LA Works
03.2011 - 06.2011
Intermediate Clerk
GAIN, Department of Public Social Services
03.1999 - 04.2009
General education -
Bishop Amat Memorial High School
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