Summary
Overview
Work History
Education
Skills
Timeline

Jennie Solomonson

Lethbridge,AB

Summary

Accomplished Assistant Store Manager with a proven track record at GameStop, enhancing store operations and customer satisfaction. Skilled in retail operations and customer service, I boosted repeat business through strategic merchandise displays and exceptional service. Demonstrates problem-solving abilities and a commitment to excellence, significantly improving store efficiency and customer relations.

Overview

10
10
years of professional experience

Work History

Assistant Store Manager

GameStop
05.2019 - 05.2024
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.

Sales Associate

GameStop
07.2017 - 05.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Stock Room Associate

Pottery Barn
09.2014 - 09.2016
  • Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
  • Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
  • Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
  • Checked numbers manually and used hand-held equipment to locate products.

Education

High School Diploma -

Catholic Central High School, Lethbridge, AB
2008

Skills

  • Problem-Solving
  • Customer Service
  • Customer experience
  • Customer Service and Engagement
  • Retail Operations
  • Store Organization
  • Customer Relations
  • Display Setup
  • Pricing and Markdowns

Timeline

Assistant Store Manager - GameStop
05.2019 - 05.2024
Sales Associate - GameStop
07.2017 - 05.2019
Stock Room Associate - Pottery Barn
09.2014 - 09.2016
Catholic Central High School - High School Diploma,

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Jennie Solomonson