Summary
Overview
Work History
Education
Skills
Languages
Professional Licenses
Timeline
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Jennie Smith

Hamilton,Canada

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Patient-oriented Nurse with 22 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with medical, surgical, oncology and critical care specialty.

Overview

22
22
years of professional experience

Work History

Registered Nurse

St Joseph's Healthcare
09.2020 - Current
  • March 2022- Present: Medical Step Down Unit / Cardiac Care Unit
  • 2000-2022: Covid Unit, General Internal Medicine

Registered Nurse

Memorial Sloan Kettering Cancer Center
01.2011 - 09.2020
  • Clinical Roles:
  • 2011- Sept 2019:
  • 2014- 2019: Hepaopancreatobiliary Surgery Office Practice Registered Nurse.
  • 2011- 2014: Gastroenterology & Nutrition Outpatient Practice, Registered Nurse.
  • Primary nurse for GI and hepatobiliary surgical oncological patients specializing in pancreas cancers, pancreatic cysts, hepatocellular carcinoma, cholangiocarcinomas and gallbladder cancer, including benign processes of these systems.
  • Surgical management and coordination of Hepatic Arterial Infusion Pump therapy for metastatic colon cancer and unresectable intrahepatic cholangiocarcinoma.
  • Management of biliary and surgical drains and post-operative wound care including suture and staple removal.
  • Responsible for management of all aspects of outpatient care including telephone triage, management of home care plans, communicating test results, coordination of care, clinical prioritization of the surgical schedule.
  • Reviewing new patient records to anticipate plans of care and patient needs.
  • Composing letters of medical necessity based on current national clinical standards of care and evidence-based practice

Leadership Roles:

  • September 2019- September 2020: Interim Nurse Leader Outpatient GI Surgery Office Practice Nursing: Responsible for Covid-19 crisis emergency activation plans in outpatient facilities; including implementing new remote access workflows, patient and employee screening clinics and implementing daily clinical workflow updates, patient triage and prioritization in addition to implementing new infection control guidelines.
  • Contact tracer for 3 sites at MSKCC in New York City.
  • Overseeing all clinical operations for outpatient GI surgery clinics including payroll, nursing and patient care tech practice and recruitment and retention, staffing and promotions including managing outpatient flexible sigmoidoscopy program.
  • Oversee all elements of nursing sensitive indicators and quality and safety measures.
  • 2018- Sept 2019: Clinical Nurse IV operational track: facilitating council and staff meetings, participating in new hiring and promotions, on-boarding and precepting new staff, participating in institutional operational processes, audits and practice changes, involved in Magnet Accreditation survey, preparing and participating in Joint Commission surveys.
  • 2017-present - Outpatient Nursing Coordinating Council Chair
  • 2017-present - Outpatient GI Surgery Unit Based Council Chair
  • 2013-2017- Outpatient Nursing Quality and Safety Assurance Council Chair

Registered Nurse

Memorial Sloan Kettering Cancer Center
07.2010 - 12.2010
  • Endoscopy Patient Education and Screening, Registered Nurse

Registered Nurse

New York Presbyterian Hospital Weill Cornell
10.2009 - 07.2010
  • Workforce Health and Safety Department, Registered Nurse

Registered Nurse

St. Joseph's Healthcare
08.2008 - 10.2009
  • Clinical Teaching Unit / Medicine/ Telemetry, Registered Nurse

Registered Nurse

St. Rose Dominican Hospital
02.2008 - 08.2008
  • Medicine/Telemetry, Registered Nurse

Registered Nurse

St. Joseph's Healthcare
08.2003 - 02.2008
  • Clinical Teaching Unit / Medicine / Telemetry, Registered Nurse

Education

Bachelor of Science - Nursing

McMaster University
Hamilton, Ontario
01.2013

Advanced Leadership and Management in Healthcare Organizations Certificate -

McMaster University
Hamilton, Ontario
01.2012

Conflict Management in Healthcare Organizations Certificate -

McMaster University
Hamilton, Ontario
01.2011

Leadership and Management in Healthcare Organizations Certificate -

McMaster University
Hamilton, Ontario
01.2007

Diploma of Nursing -

Mohawk College of Applied Arts and Technology
Hamilton, Ontario
01.2003

Skills

  • Charge nurse of critical care unit
  • Telemetry monitor nurse
  • Medication and IV adminstration
  • Direct patient care
  • Patient assessments
  • Strong clinical judgment
  • Patient education and counseling
  • Patient and family advocacy
  • Wound care
  • CPR certified
  • Defibrillator certified

Languages

English
Native or Bilingual

Professional Licenses


  • Registered Nurse, Ontario, 0399774, 12/31/25
  • BCLS, 10/25

Timeline

Registered Nurse

St Joseph's Healthcare
09.2020 - Current

Registered Nurse

Memorial Sloan Kettering Cancer Center
01.2011 - 09.2020

Registered Nurse

Memorial Sloan Kettering Cancer Center
07.2010 - 12.2010

Registered Nurse

New York Presbyterian Hospital Weill Cornell
10.2009 - 07.2010

Registered Nurse

St. Joseph's Healthcare
08.2008 - 10.2009

Registered Nurse

St. Rose Dominican Hospital
02.2008 - 08.2008

Registered Nurse

St. Joseph's Healthcare
08.2003 - 02.2008

Bachelor of Science - Nursing

McMaster University

Advanced Leadership and Management in Healthcare Organizations Certificate -

McMaster University

Conflict Management in Healthcare Organizations Certificate -

McMaster University

Leadership and Management in Healthcare Organizations Certificate -

McMaster University

Diploma of Nursing -

Mohawk College of Applied Arts and Technology
Jennie Smith