Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jennie Ong

Mississauga,Canada

Summary

Executive Assistant and Office Manager with 12+ years of experience optimizing senior leadership productivity through effective office management and HR coordination. Expertise in analytical thinking, contract negotiation, and project management, ensuring smooth operations and clear communication. Recognized for meticulous attention to detail and proactive problem-solving, delivering innovative solutions aligned with organizational objectives.

Overview

17
17
years of professional experience

Work History

Executive Assistant/Office Manager/HR & Systems Coordinator

Ferrovial Construction Canada Inc
Mississauga, ON
08.2016 - Current

Assistant to Executive Vice President and Management Team

  • Facilitate effective communication between management and employees, enhancing collaboration and addressing issues effectively
  • Conduct research to support executive decision-making, presenting findings clearly and contributing to informed strategies
  • Streamline calendar management for senior executives, achieving improved meeting efficiency and better resource allocation
  • Manage logistics meetings, ensuring smooth operations and effective communication, which strengthened stakeholder engagement
  • Function as the follow-up manager for the Senior Leadership Team to support the timely completion of agreed actions
  • Demonstrate resilience in challenging situations, proactively anticipating executive needs, and enhancing overall productivity
  • Assist in the planning and execution of special projects, ensuring alignment with company goals and timelines
  • Manage travel arrangements for executives by researching cost-effective options while accommodating individual preferences
  • Maintain confidentiality while managing sensitive information, ensuring compliance with company policies and safeguarding personnel records

Office Management

  • Manage daily operations for a team of local and expatriate staff
  • Lead various projects from start to finish, including managing timelines, overseeing budgets, and communicating with stakeholders
  • Develop policies and procedures to enhance organization and reduce costs
  • Delegate tasks to boost team productivity and complete projects on time
  • Oversee the planning and execution of client engagements as well as a range of company events
  • Optimizing space, maintaining equipment, and improving office layout for a better work environment
  • Oversee office technology and telecommunication infrastructure, including the management of laptops, mobile devices, and servers
  • Establish strong vendor relationships to negotiate favorable contracts, resulting in substantial cost savings and improved service delivery
  • Build effective ties with Building Property Management to simplify leases, renovations, and security procedures
  • Oversee all areas of the corporate vehicle fleet, including leasing, maintenance, and insurance management
  • Coordinate domestic and international travel arrangements
  • Manage all aspects of invoice processing and payments, including entering data into SAP, Insite, and QuickBooks

HR Administration

  • Manage the global mobility process by coordinating both internal and external transfers in partnership with various departments
  • Orchestrate HR-related initiatives and processes
  • Collaborate with business leaders to identify training needs and skill gaps
  • Coordinate and schedule courses, including logistical details such as venue bookings, equipment, catering, and/or online technology requirements
  • Lead new hire orientation and prepare onboarding materials, such as building passes, cellphones and IT equipment
  • Aide in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection
  • Manage benefits programs, guaranteeing full compliance with regulatory standards
  • Maintain 100% accuracy of employee data in both Workday and UltiPro Systems
  • Function as the primary contact for employees regarding HR-related inquiries
  • Contribute to various HR projects and implementations

Senior Administrative Assistant

Ledcor Construction
11.2012 - 10.2015

Workforce Coordinator/HR Coordinator

QX Technology
06.2008 - 09.2012

Education

Project Management

Sheridan College
Oakville, ON

IT Technology

Humber College
Toronto, ON

Business Management

Humber College
Toronto, ON

Skills

  • Project management and office administration
  • Team leadership and vendor management
  • Contract negotiation and event planning
  • HR systems expertise
  • Financial software proficiency
  • Collaboration tools
  • Technical skills
  • Time management and organization
  • Analytical thinking and interpersonal skills
  • Discretion and confidentiality
  • Adaptability

References

References available upon request.

Timeline

Executive Assistant/Office Manager/HR & Systems Coordinator

Ferrovial Construction Canada Inc
08.2016 - Current

Senior Administrative Assistant

Ledcor Construction
11.2012 - 10.2015

Workforce Coordinator/HR Coordinator

QX Technology
06.2008 - 09.2012

Project Management

Sheridan College

IT Technology

Humber College

Business Management

Humber College
Jennie Ong