Jennie Mendoza
Hanford
Summary
Dynamic professional with extensive experience at Fortis Industries, specializing in safety procedures and infection control. Skilled in managing diverse teams to optimize operations and uphold high standards of service. Demonstrates exceptional multitasking and organizational capabilities in fast-paced environments. Committed to fostering a positive workplace culture while driving organizational success. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Housekeeper
Fortis Industries
Lemoore
06.2023 - 02.2025
- Followed safety procedures when handling hazardous materials.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Observed proper use of chemicals when cleaning various surfaces.
- Reported any maintenance issues or damage to supervisors immediately.
- Ensured that all health standards were met during cleaning operations.
Substitute Teacher's Assistant
Shelly Baird School
Hanford
04.2023 - 05.2023
- Facilitated activities of daily education development, personal hygiene management, feeding and ambulation.
- Measured and recorded food and liquid intake and output, reporting changes to teacher and staff.
- Offered students personalized educational, behavioral and emotional support.
- Maintained accurate records related to individual student performance and progress towards educational goals.
- Supervised students during recess, break times and dismissal periods to prevent injuries and fights.
Manager/Shift Leader
Farmer Boys
Hanford
03.2013 - 02.2022
- Managed inventory levels and placed orders to ensure product availability and minimize waste.
- Conducted regular inventory checks of supplies and equipment.
- Explained goals and expectations required of trainees.
- Delegated work to staff, setting priorities and goals.
- Resolved customer complaints in a timely manner.
- Handled emergency situations with composure and in accordance with company guidelines.
- Distributed food to service staff for prompt delivery to customers.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Managed daily workflow and scheduled staff for adequate coverage.
- Upheld company standards and compliance requirements for operations.
- Monitored cash registers for accuracy throughout the shift.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
Server
IHOP
Hanford
09.2018 - 11.2019
- Implemented feedback from customers to improve service quality and menu offerings.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Customer Service Representative
Cash 1
Hanford
05.2017 - 10.2018
- Performed administrative tasks such as creating status reports on loans in progress, photocopying loan documents, printing daily report sheets and answering phones.
- Updated databases with new and modified customer data.
- Compiled and verified financial documents necessary for loan processing
- Understanding the importance of privacy with customers private information.
Cashier
Tachi Palace Hotel & Casino
Lemoore
01.2016 - 08.2017
- Managed opening and closing rush of customers daily with efficient, excellent customer service.
- Worked effectively in team environments to make the workplace more productive.
- Floated between 3-5 different F&B venues inside the casino to relief employees for lunch breaks and working a variety of shifts (opening/closing and graveyard)
Education
High School Diploma -
Hanford High School
Hanford, CA06-2012
Some College (No Degree) - Child Development
West Hills Lemoore Collage
Lemoore, CACertified Nursing Assistant
Pacific Health Education
Fresno, CASkills
- Safety procedures
- Surface cleaning
- Time management
- Patient care
- Lifting and transferring
- Multitasking and organization
- Infection control
- Medical terminology
Languages
Spanish
Elementary
Certification
CNA License (2024)
CPR and AED certified
Teacher Assistant Certificate (2016)
References
References available upon request.
Timeline
Housekeeper
Fortis Industries
06.2023 - 02.2025
Substitute Teacher's Assistant
Shelly Baird School
04.2023 - 05.2023
Server
IHOP
09.2018 - 11.2019
Customer Service Representative
Cash 1
05.2017 - 10.2018
Cashier
Tachi Palace Hotel & Casino
01.2016 - 08.2017
Manager/Shift Leader
Farmer Boys
03.2013 - 02.2022
High School Diploma -
Hanford High School
Some College (No Degree) - Child Development
West Hills Lemoore Collage
Certified Nursing Assistant
Pacific Health Education