Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennie Grais

Surrey,Canada

Summary

4th year BBA in Accounting with a minor in Economics at Kwantlen Polytechnic University. Consistently on the Dean's Honor Roll List from Fall 2021 to Fall 2024 with a GPA of 3.77. Proficient in Microsoft Suite, Sage 50, GAAP, ASPE, IFRS, and TurboTax software. Skilled at screening roles, identifying and managing discrepancies. Strong team collaborator with adaptability to changing needs. Expertise in maintaining accuracy and efficiency, with critical thinking and problem-solving abilities.

Overview

33
33
years of professional experience

Work History

Objection Screener/Excise Duties & Taxes Officer

Canada Revenue Agency
01.2024 - Current
  • Used effective communication skills while interviewing registrants on their eligibility to be registered for the luxury tax.
  • Worked with a time frame to efficiently process cannabis and alcohol license renewals, allowing licensees to obtain grants.
  • Used Canada Revenue Agency software to deduct financial feasibility of businesses seeking license renewals.
  • Used problem solving skills when dealing with registrants that did not agree with CRA rulings.
  • Performed administrative work while splitting and organizing PDF’s to allow for a streamlined filing process.
  • Successfully revamped an investigation report for the luxury tax that was approved and used by headquarters.
  • Used selective attention while getting financial information and business information from registrants in regards to their excise commodities.
  • Provided insights into employees who were new into the excise duty and taxes department
  • Use Canada Revenue software to screen taxpayers for their eligibility to launch an objection to a tax reassessment.
  • Worked within a team environment to solve complex cases.

Bakery Associate

Bimbo Canada
05.2021 - Current
  • Used effective oral communication skills while working within a team to communicate with engineers effectively and efficiently when problems with equipment arise to find a solution and continue product production in a timely manner.
  • Work collaboratively within a team to ensure that product for big contracts is made to specification and to ensure machinery runs smoothly and efficiently.
  • Attentively monitor product and inform quality control when company standards are not being met.
  • Perform administrative skills while ensuring all paperwork is done properly and in a timely fashion.
  • Successfully created a spreadsheet that has drastically decreased waste of products by making the right packaging easier to locate and less likely to be mixed up.

Tennant and Shelter Resource Worker

Lookout Housing and Health
12.2011 - Current
  • Communicate and mediate with clients while they are facing emotional distress, are in an altered mental state or in conflict with other clients.
  • Consistently use interpersonal skills when clients are aggravated or distraught.
  • Complete a variety of administrative skills when admitting clients or entering clients into the database.
  • Use problem solving and decision-making skills when faced with clients that are challenging or in crisis.

Postal Worker

Canada Post
02.1992 - 10.2021
  • Used effective communication while building a rapport with the community while successfully responding to customer concerns and inquiries.
  • Onboarded employees during their letter carrier careers.
  • Used time management and multitasking skills to efficiently complete many tasks within a certain time frame.
  • Applied interpersonal skills while communicating with diverse personalities within the workplace.
  • Acquired health and safety best practices while encountering different occupational hazards.

Education

BBA - Accounting, Economics

Kwantlen Polytechnic University
Surrey, BC
12-2026

Skills

  • Prepare tax returns using software
  • Strong customer service expertise
  • Proficient in time management
  • Effective communication
  • Understanding corporate procedures
  • Critical thinking skills
  • Results analysis
  • Collaborative teamwork
  • Detail-oriented approach
  • Proficient in managing multiple tasks
  • Consistent reliability

Timeline

Objection Screener/Excise Duties & Taxes Officer

Canada Revenue Agency
01.2024 - Current

Bakery Associate

Bimbo Canada
05.2021 - Current

Tennant and Shelter Resource Worker

Lookout Housing and Health
12.2011 - Current

Postal Worker

Canada Post
02.1992 - 10.2021

BBA - Accounting, Economics

Kwantlen Polytechnic University

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Jennie Grais