Jennie Beck
Oshawa
Summary
I am a highly motivated manager with over 20 years of experience providing strong leadership and proven
results. I am passionate about people and possibilities. I build environments that cultivate a culture of team,
while building and developing individual growth. I possess exceptional communication and interpersonal skills
with a proven ability to work independently and as part of a team. I am driven by purpose and intention and am
motivated by providing a platform for success for those that I work with.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Store Manager
Winners
06.2025 - Current
- Led strategic planning and execution for new store opening in August 2025.
- Led team of AMs to deliver a successful recruitment strategy for building our team of coordinators and associates
- Worked with business partners and project managers to deliver record grand opening results
- Oversee all elements of operations to successfully deliver our off price model
- Talent development at all levels to maintain an environment driven by growth mindset and cultivate a talent pipeline
- Foster and role model an environment that embodies our core values and cultural factors
- Effectively lead team of AMs to deliver on operational objectives with a passion for results and motivation for collaboration and investment in growth
- Ensure an environment that supports delivering on the customer experience and the thrill of the find - through enticing merchandising, product flow and a team passionate about delivering on the flow of engagement.
- YTD OSP 132%
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Store Manager
Winners
07.2024 - 06.2025
- Oversee all store operations and delivery of business objectives, KPI's and budgets
- Lead team to of AMs to effectively deliver our off price model, merchandising and develop talent, driven by results and focus to the customer experience.
- Cultivate a team environment focused on growth and development at all levels
- Promote and inspire store programs through leadership of AMs - JOY, I&D, Loss Prevention, Health & Safety,
- Partnered in the preparation and execution of AM development sessions for 3 quarters
- Able to deliver sales objectives to maintain leadership structure for 16M
General Manager
Indigo
04.2019 - 07.2024
- Responsible for cultivating an environment promoting best in
class employee and customer experiences. - Support and empower a team of leaders and customer
experience representatives to make decisions that deliver and
embody the culture of Indigo’s mission - Develop a high performing leadership team that fosters talent
development thus providing a high level of engagement for all
employees - Maintain and build on our talent cycle, with a focus on
developmental opportunities with employee engagement and
future store needs in mind - Develop a strong leadership team with the business acumen to
deliver and build on store/company sales and profit goals - Provide timely and consistent feedback and coaching to my
leaders and provide the platform for their learning and growth
opportunities - Promote and support NPS scores – prioritizing customer
feedback and ensuring that our customers remain our top
priority - Manage all cost centers driving positive store profitability
- Provide an environment that empowers a strong individual
understanding of how their contributions help us to meet and
exceed sales plans - Build and sustain a team that delivers operational and visual
excellence through appropriate training, coaching and talent
development opportunities - Always lead by example to my leadership team and team of
customer experience representative, role modeling Indigo’s
beliefs and cultivating an environment that promotes
collaboration, innovation, support, and inspiration resulting in a
team of high performing individuals - Regional Champion for Plum Plus – Company program driving
loyalty within our business online and instore. Work with store
champions to build on the program and to meet and exceed
company goals
Customer Experience Manager
Indigo
2012 - 2019
- Key HR contact in the store - Responsible for recruiting,
scheduling the training and development of customer
experience representatives, publishing weekly scheduling for all
hourly team members. - Role model Indigo’s high-performance characteristics and
provide examples to our team of delivering on Indigo’s beliefs
and mission - Manage the cost centers for the store expenses and labour,
meeting company targets - Responsible for the talent cycle managing employee
performance – promoting an engaged team of high performing
customer experience representatives while preparing the store
for future needs - Supported the GM in core responsibilities driving my own
personal development for growth – acting GM in his absence - Sales generation manager – focused time spent working with
customer experience representatives to ensure customers’
needs are met and sales goals achieved - Provide consistent and relevant feedback and coaching to a
team of customer experience representatives fostering their
development and store successes - Launch and support company initiatives within the store – Plum
Plus store champion - Align with GM and peers to achieve and exceed sales plans
prioritizing the customer experience - Leader and liaison responsible for loss prevention
Education
Mayfield Secondary School of The Arts
Caledon, ONSkills
- Effective and strong communication
skills - Talent Developer
- Strong leadership skills
- Strategic thinking and planning
- Agile and adaptable
- Team builder\Interpersonal skills
- Motivator
- Employee Engagement
- Conflict management
- Prioritization
- Proficient in Microsoft Word, Excel,
Office 365, Teams & SharePoint
Languages
English
Certification
- First Aid Certified (CPR, first aid
- Completed National Coaching
Certification Program
Timeline
Store Manager
Winners
06.2025 - Current
Store Manager
Winners
07.2024 - 06.2025
General Manager
Indigo
04.2019 - 07.2024
Customer Experience Manager
Indigo
2012 - 2019
Mayfield Secondary School of The Arts