Jennice Elohor Olodi
Brampton
Summary
A seasoned leader in operations and staff management, I excelled at Lodit Travels & Tours by enhancing company performance through strategic initiatives and fostering strong client relationships. My expertise in business planning and team collaboration has consistently driven success, achieving notable improvements in productivity and customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor of Operations
A&W
11.2024 - 01.2025
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Project Manager
Western Wood Limited
10.2023 - 10.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Managing Director
Lodit Travels & Tours
09.2018 - 09.2023
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
- Enhanced workplace safety protocols proactively addressing potential hazards before they became critical incidents.
- Managed risk effectively by instituting comprehensive mitigation strategies across the organization''s operations.
Education
Bachelor Of Science - Economics
Benson Idahosa University
Nigeria 07.2012
Skills
- Operations management
- Staff management
- Quality assurance
- Team collaboration
- Client relationships
- Mentoring and training
- Account management
- Business planning
- Strategic planning
- Project management
- Business administration
- Negotiation
- Sales leadership
- Decision-making
- Customer service
Languages
English
Full Professional
Certification
Peachtree Accounting
Sabre 360 workspace
Amadeus GDS
Project Management
First Aid & CPR
PSW
Timeline
Supervisor of Operations
A&W
11.2024 - 01.2025
Project Manager
Western Wood Limited
10.2023 - 10.2024
Managing Director
Lodit Travels & Tours
09.2018 - 09.2023
Bachelor Of Science - Economics
Benson Idahosa University
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