Jenna Sims

Day Program Setting

• Develop and facilitate classes and activities filling gaps in the day program.
• Assisted individuals to support independence and well-being.
• Build rapport and relationships with the individuals attending programs along with their families.
• Document daily notes on each individuals based on their activities completed.
• Assist individuals in choosing news goals every year and documenting goal progress.
• Building community relationships.

Group Home Setting

• Administer medication as directed.
• Maintain clean, safe, and well-organized home environment.
• Assist with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
• Encourage and support clients to participate in recreational and leisure activities to promote social interactions.
• Develop rapport to create safe and trusting environment for care.
• Cook meals and assist individuals with eating tasks to support healthy nutrition.
• Support daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

• Opening and closing of the store.
• Responsible for answering employees' questions and provide information on procedures or policies.
• Assign employees to specific tasks and duties.
• Completion of weekend bank deposits.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Monitored workflow to improve employee time management and increase productivity.