Jenna McClure
London,Ontario
Summary
Strong background in psychology with a range of valuable experience and highly experienced in providing compassionate support to individuals. Skilled in observing, understanding, and responding to unique needs. Known for reliability, creativity, adaptability, and delivering reliable results in dynamic environments. Proven ability to manage tasks with empathy, patience, and effective communication.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Childcare Educator
Seaforth Cooperative Children's Centre
05.2024 - 08.2024
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
- Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
- Established a safe, secure, and inclusive classroom setting where all children felt welcomed and valued.
- Supported the emotional well-being of each child by providing compassionate care during moments of distress or anxiety.
- Provided individualized instruction and support to meet personal needs of each child.
- Assessed student progress and provided feedback on educational development.
- Monitored classroom to verify safe and secure environment.
- Guided students to develop social, emotional and physical skills.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Maintained accurate records of attendance, meal counts, emergency contact information, ensuring compliance with regulations.
Administrative Assistant
Virtual Highschool
05.2023 - 08.2023
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Finalized report cards and emailed them out to students and parents
- Engaged in the online chat, answering questions
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Respite Provider
Huron Respite Network
07.2021 - 09.2022
- Providing care to children who have experienced trauma; Being a support figure in their lives, talking to them about anything and someone to have fun with
- Planning and engaging in a range of activities; Most activities included spending time at the splash pad and park, going to the library to read and play games, and colouring
- Providing support and relief to caregivers and children
- Researched available community resources that could benefit clients.
- Monitored client health and safety, reporting concerns to appropriate professionals promptly.
- Educated families on available community resources and supports designed to aid them in their caregiving journey.
- Supported clients through challenging moments by utilizing active listening skills coupled with empathy and understanding during times of distress or frustration.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Entrusted to handle confidential and sensitive situations in professional matter.
Coach
Mitchell Gymnastics Club
09.2015 - 08.2022
- Created and organized lesson plans to fit each group of children's needs, including educational songs, stretching, plans for using the equipment, playing games, and using props for activities
- Created and kept track of the yearly schedule
- Coached and properly spotted kids while doing gymnastics
- Created and taught year-end routines for every class each year
- Used child-based language skills to effectively communicate with the children (of all ages)
- Ensured safety through supervision, knowledge of safe practices, etc while making it fun for each child
- Keeping records of each child's information
- Provided motivational support and guidance to students to develop and sustain positive relationships.
- Motivated students to reach their full potential while encouraging them to maintain a positive attitude.
- Communicated regularly with parents about their child's progress.
- Provided feedback on form, technique, strategy and performance during practice.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
Server
Boston Pizza
05.2022 - 08.2022
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Ensured satisfaction of service
- Problem-solved on the spot
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Co-op Student
Huron Respite Network
02.2021 - 06.2021
- Created social media posts to promote events and educate about the network
- Met with families to discuss their situation and check in with them
- Delivered goodies and supplies to the various homes
- Filing, organizing and putting together personal files; Using excel to organize data
Office Assistant
Municipality of Huron East
07.2020 - 09.2020
- Filing, organizing paperwork
- Data entry
- Creating promotional materials for the events going on in the community
- Taking phone calls and assisting the public who came into the office
- Other various tasks such as stuffing envelopes, organizing supplies, etc
Cook
Willy's Burger Bar
06.2019 - 08.2020
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Education
Bachelor of Arts - Psychology
Western University
London, ON04-2025
Skills
- Emotional regulation
- Data collection
- Progress monitoring
- Lesson planning/program development
- One-on-one support
- Safety awareness
- Motivation and encouragement
- Scheduling and organization
- Parent interaction and communication
- Personable and friendly
Certification
- CPR training
- First-aid training
Awards
- Highest mark in Science - 2018
- Honour Roll - 2018, 2019, 2020, 2021
- Highest mark on the literacy test
- 2022 - Elizabeth Scott Award
- Janet & Margreta Snell Award
- Mary Anne Smith Award
- Norma Jeffrey Award
- Seaforth Hospital Auxiliary Award
- French Award
- 2023 - TCC Scholarship Program
References
References available upon request.
Timeline
Childcare Educator
Seaforth Cooperative Children's Centre
05.2024 - 08.2024
Administrative Assistant
Virtual Highschool
05.2023 - 08.2023
Server
Boston Pizza
05.2022 - 08.2022
Respite Provider
Huron Respite Network
07.2021 - 09.2022
Co-op Student
Huron Respite Network
02.2021 - 06.2021
Office Assistant
Municipality of Huron East
07.2020 - 09.2020
Cook
Willy's Burger Bar
06.2019 - 08.2020
Coach
Mitchell Gymnastics Club
09.2015 - 08.2022
- CPR training
- First-aid training
Bachelor of Arts - Psychology
Western University
Similar Profiles
Tori StaplesTori Staples
Junior Storekeeper at Seaforth General StoreJunior Storekeeper at Seaforth General Store
Victoria MaynardVictoria Maynard
Domestic /Laundry Operator at seaforth gardens age careDomestic /Laundry Operator at seaforth gardens age care
WARREN CHAHAREH AMADIWARREN CHAHAREH AMADI
Operations at Seaforth Shipping Kenya LtdOperations at Seaforth Shipping Kenya Ltd