- Enjoy all sports and outdoor activities like hiking, skating, fishing, golfing, gardening and hobby farm training and upkeep
- Road trips with my family
- Proud mom to two active boys ages 7 and 12
Jenna Zanussi
Rural Parkland County, AB,Canada
Summary
Experienced office administrator with a proven track record of excelling in high-pressure environments. Skilled in multitasking, problem-solving, and providing efficient solutions. Known for fostering positive working relationships with colleagues and maintaining a professional demeanor. Proficient in office and computer systems, dedicated to achieving results with a strong sense of professionalism.
Overview
14
14
years of professional experience
Work History
Office Administrator - Permanent Part Time
PPWC Local #1
04.2025 - Current
- Answer incoming calls, routing calls, delivering messages to staff and greeting visitors.
- Maintained compliance with organizational policies through meticulous record-keeping and adherence to union policies and by-laws.
- Managed office inventory and supplies, ensuring stock levels and reducing operational disruptions.
- Coordinated communications, financial processing, organize year end financials, recordkeeping, and other administrative functions.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Implemented digital document management system, reducing paper waste and promoting environmental sustainability.
- Assisted with payroll processing for staff, ensuring accuracy and timely disbursement of salaries.
Human Resources Associate
Mercer Celgar Ltd.
01.2023 - 03.2025
- Greet employees and manage the HR front desk and reception area by keeping it a safe and clean environment.
- Answer and direct incoming phone calls accordingly.
- Help respond to inquiries, concerns, book meetings and refer employees to the appropriate team member, department or outside organization.
- Assist in the recruitment process including but not limited to: Managing active job postings, incoming resumes/candidate management, scheduling, testing, coordinate pre-meets, interviews and screening process or send regret letters.
- Provide administrative support for group retirement programs, benefit plans and policy administration.
- Maintain employee files and applicable auditing / tracking system and keep record of training / development initiatives.
- Maintain and promote the utmost integrity and the highest caliber of customer service and respect to all guests, team members and contracting personnel
- Rehab and reintegration committee member. Help employees integrate back to work after WCB or Weekly indemnity claim
- Posted Job Bids for the union and awarded them accordingly
- Temporarily scheduled employees in the operation departments according to JLA (Joint labour agreement)
Casual Custodian
School District No. 20 – (Kootenay-Columbia)
01.2021 - 01.2023
- Clean and sanitize Schools in Castlegar, Fruitvale, Rossland and Trail. Responsibilities include wiping of all surfaces and high touch places. Emptying garbage and recycle bins. Sweep, vacuum, mop and replace supplies for all rooms and common areas in the school.
Casual Cleaner
RDM Janitorial
01.2019 - 01.2021
- Clean and sanitize commercial buildings throughout the Castlegar area. Duties include cleaning all surfaces and touch points. Emptying garbage cans, cleaning bathrooms, kitchens, offices and common areas.
Receptionist
Grant Thornton LLP.
01.2019 - 01.2021
- Greet clients, set up appointments, assist with questions and inquiries
- Answering the phones and allocating calls to the appropriate person
- Maintain a clean and functional reception area
- Clerical duties such as filing, incoming/outgoing mail, arranging couriers, ordering supplies, photocopying, scanning and faxing
- Prepared purchase orders
- Print and assemble tax returns along with electronic filing and database management
- Managed accounts receivable and bank deposits
- Set up office functions with bookings and meal arrangements
- Supported Administrative Assistants with finalizing financial statements, preparing letters, proposals, reports and client billings
Administrative Assistant / Receptionist / Document Control
Wood Canada Ltd.
01.2011 - 01.2018
- Responsible for managing the front desk area
- Meeting and greeting office visitors (clients, vendors)
- Answering all incoming calls on a multi-line phone system: Dealing with, redirecting calls where appropriate.
- Booking vehicles, events, meeting rooms and lunches
- Record and distribute mail/fax, shipping and receiving couriers
- Responsible for ordering and unloading all stationary supplies and equipment throughout the whole office
- Preparing purchase orders
- Department specific data entry: Safety courses / Induction records
- Arranging and booking employee travel
- Document / Drawing tracking and data entry for all Engineering departments
- Issuing final documents and drawings to the client after thorough checks
- Archiving projects once closed
Education
WHMIS -
Castlegar, BC01.2024
Microsoft Word 2007 Level 3 - undefined
Selkirk College
Trail, BC01.2011
Microsoft Word 2007 Level 2 - undefined
Selkirk College
Trail, BC01.2011
FoodSafe - undefined
Vancouver Coastal Health Authority
Sechelt, BC01.2008
Key Element of School-Age Child Care-Sunshine coast Child Care Resource and Referral Program - undefined
Sechelt, BC01.2007
Finished first year of Administration Information Technology Management - undefined
SAIT
Calgary, AB01.2007
High school Graduate - undefined
JL Crowe Secondary School
Trail, BC01.2006
Skills
- Teamwork, collaboration and time management
- Office administration, mail handling, shipping and receiving packages
- Administrative support, expense reports, document scanning, copying, faxing, sorting emails and phone calls in a timely manner
- Database entry, file organization
- Human resources experience, highly confidential work
- Schedule and calendar management, coordinating events, meeting, travel etc
- Payroll basic experience
- Scheduling appointments
Interests
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteHybridTimeline
Office Administrator - Permanent Part Time
PPWC Local #1
04.2025 - Current
Human Resources Associate
Mercer Celgar Ltd.
01.2023 - 03.2025
Casual Custodian
School District No. 20 – (Kootenay-Columbia)
01.2021 - 01.2023
Casual Cleaner
RDM Janitorial
01.2019 - 01.2021
Receptionist
Grant Thornton LLP.
01.2019 - 01.2021
Administrative Assistant / Receptionist / Document Control
Wood Canada Ltd.
01.2011 - 01.2018
Microsoft Word 2007 Level 3 - undefined
Selkirk College
Microsoft Word 2007 Level 2 - undefined
Selkirk College
FoodSafe - undefined
Vancouver Coastal Health Authority
Key Element of School-Age Child Care-Sunshine coast Child Care Resource and Referral Program - undefined
Finished first year of Administration Information Technology Management - undefined
SAIT
High school Graduate - undefined
JL Crowe Secondary School
WHMIS -
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