Overview
Work History
Education
Skills
Timeline
Generic

Jenna Yost

Lake Forest

Overview

4
4
years of professional experience

Work History

Assistant Teacher

Fulbright Montessori Academy
01.2024 - Current
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.

Sales Associate

Loft
01.2023 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Francesca's Collections
02.2022 - 08.2022
  • Processed client transactions accurately and efficiently using the cash register.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.

Customer Service Associate

Stichic
01.2021 - 01.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

High School Diploma -

Cava San Diego
Simi Valley, CA

Bachelor Of Business Administration -

University of Massachusetts, Lowell
Lowell, MA

Skills

  • Parent-teacher communication
  • Behavior management
  • Oral communication
  • Lesson planning
  • High volume phone call management
  • Client relationships
  • Client account management

Timeline

Assistant Teacher

Fulbright Montessori Academy
01.2024 - Current

Sales Associate

Loft
01.2023 - 01.2024

Sales Associate

Francesca's Collections
02.2022 - 08.2022

Customer Service Associate

Stichic
01.2021 - 01.2022

High School Diploma -

Cava San Diego

Bachelor Of Business Administration -

University of Massachusetts, Lowell

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Jenna Yost