Jenna Yost
Lake Forest
Overview
4
4
years of professional experience
Work History
Assistant Teacher
Fulbright Montessori Academy
01.2024 - Current
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
Sales Associate
Loft
01.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Francesca's Collections
02.2022 - 08.2022
- Processed client transactions accurately and efficiently using the cash register.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Customer Service Associate
Stichic
01.2021 - 01.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
Cava San Diego
Simi Valley, CABachelor Of Business Administration -
University of Massachusetts, Lowell
Lowell, MASkills
- Parent-teacher communication
- Behavior management
- Oral communication
- Lesson planning
- High volume phone call management
- Client relationships
- Client account management
Timeline
Assistant Teacher
Fulbright Montessori Academy
01.2024 - Current
Sales Associate
Loft
01.2023 - 01.2024
Sales Associate
Francesca's Collections
02.2022 - 08.2022
Customer Service Associate
Stichic
01.2021 - 01.2022
High School Diploma -
Cava San Diego
Bachelor Of Business Administration -
University of Massachusetts, Lowell
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