Managed profit and loss for 1-2 studios to achieve monthly and yearly sales targets.
Created and managed promotion strategy with community team to generate highest ROI on a quarterly basis.
Reviewed membership, packages, and retail sales to achieve and surpass targets on a weekly and monthly basis.
Maintained great relationships with brand partners, collaborators, and customers to ensure great business performance and see opportunities for growth.
Provided weekly sales updates to COO and addressed challenges with solutions or new paths.
General Manager (Sales)
F45 Training
Toronto, ON
09.2022 - 08.2023
Managed and maintained relationships with existing clients to ensure customer satisfaction.
Developed and implemented strategies to increase sales and brand awareness in the Downtown Toronto area.
Conducted market research analysis through internal/external network and social media marketing data to identify new opportunities for business growth.
Collaborated with internal teams such as marketing, studio operations managers, and franchise owners to develop long-term plans.
Developed presentations for potential brand partnerships to demonstrate the value of our services how it can create ROI for their company through monetary return and people performance.
Head Trainer of Team and Development
Orangetheory Fitness
Ottawa, ON
03.2021 - 09.2022
Conducted customer outreach activities to build relationships with clients through events, and special promotions.
Negotiated pricing and contracts with customers.
Managed a team of inside sales representatives in achieving their individual goals. and trainers to deliver a sold product.
Coached team members on how to effectively close deals with clients through a fluid sales process overcoming objectives.
Education
Bachelor of Science - Nutrition And Dietetics
University of Western Ontario
London, ON
Post-Baccalaureate Diploma - Applied Human Nutrition
Institute of Holistic Nutrition
Ottawa, ON
Skills
Project Management
Customer Training
Brand Management
Sales Development
Account Management
Client Relationship Management
Revenue Generation
Customer Service
Account Servicing
Sales Analysis
Timeline
Studio Sales Manager
Jaybird Studios
08.2023 - Current
General Manager (Sales)
F45 Training
09.2022 - 08.2023
Head Trainer of Team and Development
Orangetheory Fitness
03.2021 - 09.2022
Bachelor of Science - Nutrition And Dietetics
University of Western Ontario
Post-Baccalaureate Diploma - Applied Human Nutrition