Summary
Overview
Work History
Education
Skills
Timeline
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Jenna Wilbur

Little Britain,ON

Summary

Highly motivated and diligent individual seeking full-time

employment. My ability to prioritize tasks and manage time

efficiently allows me to excel in fast-paced environments. Whether

working independently or as part of a team, I am known for my

strong work ethic and reliability. As a quick learner with excellent

communication skills, I am confident in my ability to contribute

effectively to any business's success in full-time capacity.

Overview

9
9
years of professional experience

Work History

Hairstylist/Administrative Assistant

Rosario Greco Styles
09.2017 - Current
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
  • Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
  • Established strong relationships with local businesses for cross-promotional opportunities benefiting both parties involved.
  • Implemented effective inventory management strategies to reduce waste while maintaining sufficient stock levels of salon products.
  • Revitalized the salon''s social media presence by curating engaging content showcasing the team''s work, resulting in increased online bookings and brand visibility.
  • Processed payments, entering sales in register for prompt customer service.

Cashier

Trading Post
11.2015 - 09.2017
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Restaurant Hostess/Take-Out Server

Haugen's Chicken & Ribs Barbeque
05.2015 - 10.2015
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.

Education

Provincial Certificate of Qualification - Hairstylist

Rosario Greco Styles Ltd.
Port Perry, ON
11.2020

High School Diploma -

Port Perry High School
Port Perry, ON
08.2017

Skills

  • Schedule Management
  • Outstanding Client Retention
  • Detail-Orientated
  • Quick Learner
  • Highly Motivated Self-Starter
  • Strong Leader
  • Customer service
  • Team collaboration

Timeline

Hairstylist/Administrative Assistant

Rosario Greco Styles
09.2017 - Current

Cashier

Trading Post
11.2015 - 09.2017

Restaurant Hostess/Take-Out Server

Haugen's Chicken & Ribs Barbeque
05.2015 - 10.2015

Provincial Certificate of Qualification - Hairstylist

Rosario Greco Styles Ltd.

High School Diploma -

Port Perry High School

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Jenna Wilbur