Jenna Ward
Dana Point
Summary
Dynamic professional with proven expertise in staff management and operations at Harper Jewelry. Successfully enhanced customer satisfaction and drove sales growth through strategic marketing initiatives. Skilled in inventory control and financial oversight, delivering accurate insights that improved organizational performance as Treasurer for National Charity League. Committed to maximizing team potential and operational efficiency.
Overview
6
6
years of professional experience
Work History
Assistant General Manager
Harper Jewelry
05.2024 - Current
- Manage stock and packing orders
- Assist with social media presentation
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
Treasurer
National Charity League
08.2019 - 05.2021
- Implemented strategies to improve organizational financial performance.
- Prepared and presented financial reports to inform senior management and board of directors.
- Oversaw preparation of financial reports to provide accurate insights into organizational performance for charity donation.
- Contacted different philanthropies in order to discuss donation and financials.
Education
Bachelor of Science - Accounting
California State University, Fullerton
Fullerton, CA06-2026
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Assistant General Manager
Harper Jewelry
05.2024 - Current
Treasurer
National Charity League
08.2019 - 05.2021
Bachelor of Science - Accounting
California State University, Fullerton
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