Jenna Thompson
Abbotsford
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
3
3
years of professional experience
Work History
Housekeeping Room Attendant
Clarion Hotel & Conference Centre
2023.03 - Current
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Butchers Clerk
Butchers Block
2021.05 - 2022.05
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend and holiday shifts.
Produce Associate
Walmart
2020.02 - 2021.04
- Stocked fruits and vegetables and removed old or poor quality products.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Kept tidy and organized area to comply with cleanliness standards.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
Education
High School Diploma -
Alberni District Secondary
Port Alberni, BC06.2020
Skills
- Room and Public Space Cleaning
- Customer Expectations Management
- Clean Rugs and Carpets
- Home Building
- Service Quality
- Hospitality Environments
serving it right
servking it right certificate valid until 2027
Timeline
Housekeeping Room Attendant
Clarion Hotel & Conference Centre
2023.03 - Current
Butchers Clerk
Butchers Block
2021.05 - 2022.05
Produce Associate
Walmart
2020.02 - 2021.04
High School Diploma -
Alberni District Secondary
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