Jenna Thibodeau
Hartland,New Brunswick
Summary
Invested Social Worker dedicated to forming trusting relationships and advocating for best interests of clients. Expertise in Investigations and Case Management. Respectful and compassionate professional offering 9 -year background of serving the community by providing guidance for clients in need.
Overview
9
9
years of professional experience
Work History
Social Worker
New Brunswick Department of Social Development
04.2016 - Current
- Lead complex investigations concerning allegations of abuse and neglect with respect to children, adults with disabilities, and seniors in community and government licensed facilities
- Identified victims and collateral witnesses with whom interviews would be completed and independently organized with these individuals to complete interviews
- Utilized the Stepwise method when completing interviews when engaging with clients and collateral source individuals to ensure that all evidence obtained robust, comprehensive, and uncontaminated
- Engaged in trauma informed practice to minimize risk of re victimization
- Effectively and confidently engaged with volatile individuals using de-escalation strategies and empathy
- Obtained relevant policy, procedures, and legal documents for review and consideration with respect to its relevance to an investigation
- Consulted and coordinated with law enforcement, medical professionals, and legal counsel to obtain a comprehensive understanding of complex issues related to these systems
- Effectively utilized the Personal Health Information Privacy and Access Act and Family Services Act to access confidential information relevant to an investigation
- Maintained clear and robust documentation of all interactions with clients, collaterals, and stakeholders
- Critically reviewed and scrutinized all relevant information gathered during to reach a conclusion regarding the validity of allegations of abuse or neglect
- Provided and assisted in the implementation of corrective recommendations with the intention of mitigating risk
- Upheld strict confidentiality guidelines as per Social Development and th New Brunswick Association of Social Workers policy
- Preformed effectively within a high pressure and responsibility role
- Worked independently and within a team base environment.
Social Worker
Bilijk First Nation Child & Family Services
05.2015 - 04.2016
- Engaged in case management practice with individuals and families
- Provided After Hours On-Call services to members of Bilijk First Nation who required emergency intervention
- Developed and facilitated programming for school aged children regarding relationship building and character education
- Advocated effectively for services to enhance mental, physical, emotional, and spiritual wellness of clients
- Participated in culturally sensitive practice
Education
Bachelor of Social Work
University of Maine At Presque Isle
Presque Isle, ME, USA05.2015
Skills
- Forensic Interviewing: Stepwise Guidelines for Interviewing
- Solution Focused Practice with Child Welfare Families
- Lean Six Sigma – White & Yellow Belt Training
- Campbell’s Danger Assessment
- Applied Suicide Intervention Skills Training (ASIST)
Timeline
Social Worker
New Brunswick Department of Social Development
04.2016 - Current
Social Worker
Bilijk First Nation Child & Family Services
05.2015 - 04.2016
Bachelor of Social Work
University of Maine At Presque Isle
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