Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Awardsandhonours
Timeline
Generic

Jenna Specker

Fredericton,Canada

Summary

Accomplished Team Lead at Dollarama with a proven track record in leadership and workflow management. Expert in client relations and mentoring, I have successfully guided teams towards achieving set goals, significantly enhancing operational efficiency. Skilled in both verbal communication and organizational tasks, my approach has consistently resulted in positive outcomes and improved team performance.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Team Lead

Dollarama
Fredericton, New Brunswick
06.2021 - 12.2023
  • Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
  • Responsible for closing and opening procedures, counting cash, and printing the end-of-day sales report.
  • Responsible for ordering coins, supplies, and creating daily task sheets.
  • Monitored team progress and enforced deadlines.
  • Maintained daily inventory to facilitate successful material distribution.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.

Assistant Team Lead

Dollarama
Corner Brook, Newfoundland and Labrador
04.2019 - 06.2021
  • Assigned projects and distributed tasks to team members as per area of expertise.
  • Responsible for closing and opening procedures
  • Organized daily tasks for team members and provided feedback on their performance.
  • Supervised assembler teams and trained or oriented new employees on procedures.
  • Managed conflict resolution within the team to maintain a positive work environment.

Retail Associate (Cashier)

Dollarama
Corner Brook, Newfoundland and Labrador
11.2018 - 04.2019
  • Processed payments and handled exchanges, returns and refunds according to company policy.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Used product knowledge to suggest items to match client needs.
  • Assisted customers in finding products, answered questions, and made product recommendations.

Green Team Member

Vine Place Community Center
Corner Brook, Newfoundland and Labrador
06.2018 - 09.2018
  • Provided guidance to staff on how to implement green practices into daily operations.
  • Assisted in developing and implementing a comprehensive environmental education program for the local community.
  • Organized events that promoted sustainable living and educated the public about environmental issues.
  • Performed regular maintenance checks on equipment used by the Green Team.
  • Collaborated with stakeholders to identify areas of improvement related to sustainability efforts.
  • Operated a variety of machinery and tools safely and efficiently.

Tennis Coach

The Corner Brook Tennis Club
Corner Brook, Newfoundland and Labrador
06.2016 - 09.2016
  • Managed tournament scheduling including registration deadlines and fees payment.
  • Conducted exercising drills to improve flexibility, stamina and strength of each player.
  • Educated athletes in rules, strategies, sportsmanship and performance principles.
  • Ensured safety protocols were followed at all times by monitoring court conditions.
  • Instructed players in the fundamentals of tennis such as stroke production, spin variations, and serves.

Education

Bachelor of Arts - Economics, Environment and Society

St. Thomas University
Fredericton, New Brunswick
05-2026

Bachelor of Arts -

Grenfell Campus
Corner Brook, Newfoundland and Labrador
04.2020

High School -

Corner Brook Regional High
Corner Brook, Newfoundland and Labrador
06.2019

Skills

  • Strong Verbal Skills
  • Client Relations Expertise
  • Leadership Skills
  • Management skills
  • Effective Organizational Skills
  • Workflow management
  • Coaching and mentoring

Certification

  • Paddle Canada, 2018
  • First Aid/ CPR, 02/01/16 - Present

Volunteer Experience

  • Volleyball Coach, 09/01/19, 06/01/20, Corner Brook Intermediate Volleyball Grade 7, Corner Brook, Newfoundland and Labrador, Used my knowledge and skills to help coach a grade 7 boys Volleyball team., Created fun practices, drills, games to encourage learning of the sport., Dedicated my time to creating fundraisers for travel costs and tournaments., Spent one on one time with athletes to develop skills.
  • Can skate Program Assistant, 01/01/13, 05/01/15, Silver Blades Figure Skating Club, Corner Brook, Newfoundland and Labrador, Assisted in helping young children learn how to skate. Dedicated my time to creating lessons and fun activities.
  • Greeter, 01/01/15, 03/01/15, Special Olympics Canada, Corner Brook, Newfoundland and Labrador, Greet spectators and athletes into the arena for the Special Olympic Games., Hand out pamphlets and fun merchandise to cheer on athletes.

Awardsandhonours

  • Duke of Edinburgh Bronze Award, 2017
  • Duke of Edinburgh Gold Award, 2019
  • Duke of Edinburgh Silver Award, 2018
  • Girl Guides Leadership Award, 2014
  • Girl Guides Perfect Attendance Award, 2014
  • Honors Cord, 2019
  • Most Improved Tennis Player, 2010
  • Principal’s Award, 2012
  • U18 Volleyball Player of The Year, 2019

Timeline

Team Lead

Dollarama
06.2021 - 12.2023

Assistant Team Lead

Dollarama
04.2019 - 06.2021

Retail Associate (Cashier)

Dollarama
11.2018 - 04.2019

Green Team Member

Vine Place Community Center
06.2018 - 09.2018

Tennis Coach

The Corner Brook Tennis Club
06.2016 - 09.2016

Bachelor of Arts - Economics, Environment and Society

St. Thomas University

Bachelor of Arts -

Grenfell Campus

High School -

Corner Brook Regional High

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