Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jenna Snow

Toronto

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Developed skills in fast-paced retail environments, ready to transition into new field. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills.

Overview

6
6
years of professional experience

Work History

Sales Associate

Sporting Life
06.2022 - Current
  • Remained composed and professional while managing customer concerns in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging, rotating stock and restocking shelves.
  • Developed strong customer relationships by actively engaging with customers in a positive manner and emphasizing our service offerings.


Student/Youth Employee (Mobile in the Sky)

Neilson Park Creative Centre
07.2021 - 09.2021
  • Provided technical support to participants in online workshops.
  • Photography/videography to promote social events and to create content for Neilson Park's social media channels.
  • Event set up/take down, design and maintenance
  • Conducted online interviews with participants of the program
  • Acted as a primary point of contact for general inquiries via email and telephone


Commercial Cleaner

Spadina Therapy Centre
05.2019 - 05.2020
  • Maintained clean building floors by sweeping, mopping, and vacuuming.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and uphold hygiene standards.
  • Painted stairs, walls and ceilings of office spaces


Education

High School Diploma -

Silverthorn Collegiate Institute
Toronto, ON
07-2024

Skills

  • Teamwork and collaboration
  • Listening skills
  • Customer service
  • Problem-solving
  • Building rapport
  • Outgoing personality
  • Reliable and punctual
  • Conflict resolution
  • Time management

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Sales Associate

Sporting Life
06.2022 - Current

Student/Youth Employee (Mobile in the Sky)

Neilson Park Creative Centre
07.2021 - 09.2021

Commercial Cleaner

Spadina Therapy Centre
05.2019 - 05.2020

High School Diploma -

Silverthorn Collegiate Institute

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Jenna Snow