Jennifer Silzer
Sorrento,Canada
Summary
Dynamic individual with hands-on experience in support work and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
4
4
years of professional experience
1
1
Certificate
Work History
Support Worker
Shuswap Association for Community Living
Salmon Arm, BC
01.2021 - 08.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
Sales Associate
Mark's Work Wearhouse
01.2019 - 12.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Sandwich Artist
Subway
01.2018 - 12.2018
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Restocked and rotated stock in display case to mitigate stock loss.
- Operated manual and electric appliances to peel, slice, and trim food.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Education
Addictions Community Health Professional Diploma -
Sundance College
08.2020
High School Diploma -
High Level Learning Store
01.2019
Skills
Addiction Awareness Today
Addiction Fundamentals
Ethics
Family Dynamics
Group Facilitation Concepts
High-Risk Populations
Intake Procedures & Counseling Strategies
Pharmacology of Addictions
Psychology of Addiction
Relapse Prevention & Intervention
Focus on Individual Privacy
Suicide Awareness (SafeTALK)
Trauma Informed Care
Timeline
Support Worker
Shuswap Association for Community Living
01.2021 - 08.2021
Sales Associate
Mark's Work Wearhouse
01.2019 - 12.2019
Sandwich Artist
Subway
01.2018 - 12.2018
Addictions Community Health Professional Diploma -
Sundance College
High School Diploma -
High Level Learning Store
Languages
English
Native or Bilingual
Certification
Certified in the following
- SafeTALK
- FOIP
- Trauma Informed Care
- Addiction and Community Health Diploma
Awards
- Merit Award
- Recognition Plaque for Commitment to Learning