Jenna Scott
Fredericton,Canada
Summary
Dynamic medical administrative professional with extensive experience at the DECRH, excelling in clerical support and patient data management. Proven ability to maintain confidentiality while demonstrating strong organizational skills and proficiency in medical terminology. Recognized for attention to detail and quality of communication, ensuring seamless operations in fast-paced environments for continuity of patient care.
Overview
5
5
years of professional experience
Work History
Emergency Room Clerk
Horizon Health Network
Fredericton, NB
02.2023 - Current
- Assist nursing and medical staff in clerical duties to support patient care.
- Organize ordered medical tests and sample collection.
- Record patient data in permanent records while maintaining strict confidentiality to protect individuals personal health information.
- Prepare patient charts as well as answering phones and faxes or transferring calls to relay messages to physicians and other health care professionals.
- Demonstrate knowledge in medical terminology to accurately transcribe physician orders.
Transcribed Reports Clerk
Horizon Health Network
Fredericton, NB
02.2025 - 05.2025
- Inventoried and ordered materials, supplies and services.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Maintained accurate records of all report materials.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Trained staff members to perform work activities and use computer applications.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
Customer Service Representative
Concentra Solutions
01.2020 - 10.2021
- Was responsible for completing outgoing calls while maintaining a high level of customer service.
- I worked remotely in a home office for most of the employment period, followed a scripted dialogue, and communicated well with direct supervisors and other employees.
- I trained multiple new employees while following company policies and procedures and maintained confidentiality standards.
Education
Administrative Professional - Health Services
NBCC
Fredericton, NB06.2023
High School Diploma -
Leo Hayes High School
Fredericton, NB06.2018
Skills
- Effective leader
- Organizational skills
- Time management
- Medical terminology
- Typing speed
- All Microsoft programs
- Attention to detail
- Interpersonal communication
- Problem-solving
Websites
References
References available upon request.
Languages
French
Professional
Timeline
Transcribed Reports Clerk
Horizon Health Network
02.2025 - 05.2025
Emergency Room Clerk
Horizon Health Network
02.2023 - Current
Customer Service Representative
Concentra Solutions
01.2020 - 10.2021
Administrative Professional - Health Services
NBCC
High School Diploma -
Leo Hayes High School
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