Jenna Sandison
Winnipeg,MB
Summary
Motivated and customer-focused retail professional with 20+ years experience in providing excellent customer service. Skilled in handling various customer inquiries, precessing and organizing merchandise efficiently, and implementing company policies and procedures. A team player with excellent communication and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Bakery Clerk
Superstore
10.2016 - Current
- Maintained tidy and organized work area to comply with cleanliness standards.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Inspected goods to establish accurate pricing and labeling.
Sales Associate/Assistant Manager
Pier One Imports
05.2004 - 01.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Residential Manager
Royal Reality
05.2010 - 04.2014
- Reported and documented maintenance requests and scheduled appropriate services.
- Conducted property move-ins, move-outs and walk-through inspections.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Coordinated appointments to show marketed properties.
- Screened and reviewed resident applications by completing credit and criminal background checks and verifying employment and previous rental history.
Education
No Degree - Administrative Assistant
Robertson College
Winnipeg04.2015
Skills
- Product Merchandising
- Staff Supervision
- Staff Training
- Customer Service and Satisfaction
- Money Handling
- Cash Deposits and Receipts
- Stocking and Replenishing
- Retail Store Operations
- Merchandise Display
- Store Opening and Closing
Languages
English
Timeline
Bakery Clerk
Superstore
10.2016 - Current
Residential Manager
Royal Reality
05.2010 - 04.2014
Sales Associate/Assistant Manager
Pier One Imports
05.2004 - 01.2018
No Degree - Administrative Assistant
Robertson College
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