Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jenna Ruiz

Chino Hills

Summary

I am a motivated employee with a solid foundation in customer service and strong multitasking capabilities. Twelve years as a student-athlete, I have developed a strong work ethic and exceptional time management skills. I aim to provide every customer with a positive and lasting experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server & Bartender

Lone Wolf Brewing Co
Yorba Linda
01.2022 - Current
  • Provided great customer service in a fast-paced brewery setting.
  • Suggested additional menu items to enhance restaurant sales and guest experience.
  • Responded promptly to guest complaints to uphold positive relationships with customers
  • Assisted in training new staff on service protocols and menu knowledge.
  • Managed cash and processed payments using Toast.
  • Poured beer & mixed cocktails following recipes and customer preferences.

After-School Program Leader

Wesley House Family Svc
Knoxville
08.2023 - 12.2023
  • Led daily activities and programs for students in after-school settings.
  • Coordinated with parents to communicate student progress and program updates.
  • Facilitated engaging educational workshops to enhance student learning and development.
  • Developed lesson plans that aligned with educational standards and student interests.

Recreational Leader

City Of Chino Hills
Chino Hills
09.2022 - 01.2023
  • Maintained accurate records of attendance and other information related to program operations.
  • Collaborated with staff to ensure the safety of participants in all activities.
  • Helped with field maintenance and construction work

Education

Bachelor of Arts - Criminal Justice

California State University, Long Beach
Long Beach, CA
05-2026

Skills

  • Item Promotion
  • Customer service
  • Cash management
  • Calm demeanor
  • Strong work ethic
  • Guest Satisfaction
  • Adaptable and Flexible

Certification

California Food Handler Training Certificate Program

References

Tim Burke, Lone Wolf Brewing Co, Restaurant Manager, tim@lonewolfbrewingco.com

Timeline

After-School Program Leader

Wesley House Family Svc
08.2023 - 12.2023

Recreational Leader

City Of Chino Hills
09.2022 - 01.2023

Server & Bartender

Lone Wolf Brewing Co
01.2022 - Current

Bachelor of Arts - Criminal Justice

California State University, Long Beach

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Jenna Ruiz