Jenna Rossmann
Edmonton,Alberta
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach who is focused on boosting productivity and performance with conscientiousness.
Overview
4
4
years of professional experience
Work History
Service Receptionist
St Albert Dodge
07.2021 - 07.2022
- Managed a high volume of incoming calls while prioritizing "walk-in clients'' needs simultaneously, leading to seamless multitasking capabilities.
- Scheduled appointments in person and over the phone in a timely manner
- Expedited administrative tasks such as filing, data entry, record-keeping and rental contracts to ensure smooth office operations.
- Contributed to team collaboration by effectively communicating with colleagues and management on daily tasks and priorities.
- Enhanced workplace organization by maintaining a clean and presentable reception area.
Internal Service Advisor
St Albert Dodge
07.2022 - 08.2023
- Assisted in training new hires, sharing knowledge of company procedures and best practices
- Billed and closed work orders to the designated charge accounts ensuring proper billing
- In charge of making sure detailers' hours were billed correctly for payroll
- Coordinated with technicians to prioritize work orders, maximizing productivity and minimizing downtime.
- Collaborated with sales representatives to provide a seamless transition between the sales process and after-sales support.
Dance Instructor
DanceCo Ltd
09.2019 - Current
- As a dance instructor, I work with children in groups ranging from 3- 15 years old
- Planned, prepared, and delivered lesson plans introducing students to dance techniques in genres of Tap, Ballet, Jazz and Lyrical
- Offered one-on-one instruction to students through choreographing solo's / duet's
Dance Instructor
Edmonton School Of Ballet
09.2023 - Current
- Intermediate/Advanced Tap instructor for ages 13 - 18
- Provide engaging choreography to challenge abilities while maintaining enjoyment.
- Provided one-on-one sessions for competition preparation with solos
Education
Bachelor of Commerce - Human Resource Management
MacEwan University
Edmonton, AB06.2027
General Studies
Archbishop O'leary Highschool
06.2021
Skills
- Interpersonal Skills
- Organizational Skills
- Data Entry Proficiency
- Paperwork Processing
- Proficient in Microsoft Excel, Word, Powerpoint
- Training and development
- Appointment Scheduling
- Active listening
- Critical thinking
Accomplishments
- Achieved honours throughout grades 10-12
- DanceCo Ltd All Star Recognition Award 2016-2017
- Fever International Dance Championships Highest Score of the Day 2016-2017
- DanceCo Ltd Recognition Award 2017-2018
Timeline
Dance Instructor
Edmonton School Of Ballet
09.2023 - Current
Internal Service Advisor
St Albert Dodge
07.2022 - 08.2023
Service Receptionist
St Albert Dodge
07.2021 - 07.2022
Dance Instructor
DanceCo Ltd
09.2019 - Current
Bachelor of Commerce - Human Resource Management
MacEwan University
General Studies
Archbishop O'leary Highschool
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