Jenna Ramirez
Norwalk
Summary
Dependable Office Assistant with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
5
5
years of professional experience
Work History
Office Assistant
City of Redondo Beach
03.2024 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
Parks and Recreation Employee
City of Artesia
11.2022 - Current
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Assisted scheduling events in recreation facilities and monitored facility conditions.
- Researched, planned, and organized mentally stimulating activities for individuals between ages of 5 and 17.
- Assisted coordinating special events such as holiday celebrations or sporting tournaments, driving increased attendance and fostering a sense of community pride.
- Collaborated with other staff members to develop cohesive program schedules, ensuring a smooth flow of activities throughout the year.
Team Lead
Knotts Berry Farm
04.2021 - 11.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Receptionist
La's Finest Barbershop
01.2020 - 08.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Associate of Arts - Early Childhood Education
Cerritos College
Norwalk, CA06.2026
High School Diploma -
Mayfair High School
Bellflower, CA06.2021
Skills
- Customer Service
- Positive Attitude
- Time Management
- Organizing and Categorizing
- Verbal Communication
- Office Administration
- Prioritizing Work
Timeline
Office Assistant
City of Redondo Beach
03.2024 - Current
Parks and Recreation Employee
City of Artesia
11.2022 - Current
Team Lead
Knotts Berry Farm
04.2021 - 11.2023
Receptionist
La's Finest Barbershop
01.2020 - 08.2020
Associate of Arts - Early Childhood Education
Cerritos College
High School Diploma -
Mayfair High School
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