Summary
Overview
Work History
Education
Skills
Timeline
Generic

JENNA POTTRUFF

Brantford,Canada

Summary

Responsible and energetic Grade 10 student with experience working with children, customer service, and team environments. Excited to contribute positively to a day camp setting and interested in growing with the company over future seasons

Overview

3
3
years of professional experience

Work History

Hostess

East Side Marios
09.2024 - Current
  • Greet guests as they arrive and thank them for coming when they leave
  • Manage wait list and seat charts
  • Provide accurate wait time estimates
  • Assist with take-out orders and direct delivery delivers

Babysitter

09.2022 - Current
  • Supervise children of various ages
  • Organize games, crafts, and outdoor play
  • Ensure safety and followed routines set by parents

Customer Service Representative

Grand River Rafting
06.2024 - 08.2025
  • Play a key role in the efficient and safe launch/exit of rafting trips, ensuring all participants are well prepared and equipped
  • Conduct pre-launch briefings to educate participants on safety protocols, equipment usage, rafting techniques
  • Organize and manage the assembly of rafting equipment, including life jackets, paddles, and rafts for each trip
  • Address participants questions and concerns, providing exceptional customer service and enhancing their overall experience
  • Safely transport customers to and from designated rafting locations using company vehicles

Education

High School -

St. John's College
06-2028

Skills

  • Proficient in Microsoft Word

  • Strong verbal and written communication skills

  • Conflict resolution and problem solving

  • Teamwork and collaboration

  • Adaptability

Timeline

Hostess

East Side Marios
09.2024 - Current

Customer Service Representative

Grand River Rafting
06.2024 - 08.2025

Babysitter

09.2022 - Current

High School -

St. John's College
JENNA POTTRUFF