Jenna Parkin
CA
Summary
Accomplished Administrative Assistant with a proven track record at Todd and Associates IG Wealth Management, enhancing office efficiency and client satisfaction. Skilled in Microsoft Excel and customer service, adept at managing complex schedules and handling confidential information. Demonstrated ability to improve workflow and data accuracy, ensuring seamless operations and superior client relations.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Todd and Associates IG Wealth Management
2016.10 - 2024.09
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Executive Assistant
Ramos Laine IG Wealth Management
2013.10 - 2015.09
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Answered high volume of phone calls and email inquiries.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
Personal Support Worker
Second Avenue Lodge
2010.09 - 2013.10
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Provided safe mobility support to help patients move around personal and public spaces.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Education
Office Administration
Georgian College
Owen Sound09.2012
Personal Support Worker
Georgian College
Owen Sound, Canada09.2009
Skills
- Computer Skills
- Microsoft Excel
- Data Entry
- Microsoft Word
- Office Management
- Clerical Support
- Customer Service
- Excel spreadsheets
- Critical Thinking
- Documentation and Recordkeeping
- Scheduling and calendar management
Languages
English
Full Professional
Timeline
Administrative Assistant
Todd and Associates IG Wealth Management
2016.10 - 2024.09
Executive Assistant
Ramos Laine IG Wealth Management
2013.10 - 2015.09
Personal Support Worker
Second Avenue Lodge
2010.09 - 2013.10
Office Administration
Georgian College
Personal Support Worker
Georgian College
Similar Profiles
Doubra Dabor-FuluduDoubra Dabor-Fuludu
Senior Client Relations Representative at IG Wealth ManagementSenior Client Relations Representative at IG Wealth Management
Carlos RiosCarlos Rios
Executive Financial Consultant at IG Wealth ManagementExecutive Financial Consultant at IG Wealth Management
Nengi GeorgeNengi George
Senior Client Service Specialist at IG Wealth ManagementSenior Client Service Specialist at IG Wealth Management