Jenna Paiva
Georgetown,ON
Summary
A hardworking student committed to learning and developing skills in the field of psychology. Self-directed and energetic with superior performance in both autonomous or collaborative environments, working independently and collaborating with others in both educational and professional settings. Additionally, meticulously organized, dependable and successful at managing multiple priorities with a positive attitude.
Overview
3
3
years of professional experience
Work History
Server/Bartender
The Red Harp Pub
10.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Sales Lead Keyholder
Aldo Shoes
04.2022 - 10.2022
- Boosted sales performance by implementing effective sales strategies and maintaining strong customer relationships.
- Achieved sales targets consistently through product knowledge and persuasive communication skills.
- Enhanced team productivity by providing ongoing coaching, mentoring, and motivation to staff members.
- Developed customer loyalty through exceptional service, resulting in increased repeat business.
Sales Associate
Aldo Shoes
09.2020 - 04.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Bachelor of Arts Honours - Psychology
University of Guelph
Guelph, ON04.2025
Skills
- Organizational Skills
- Time Management
- Flexible and Adaptable
- Relationship Building
- Teamwork and Collaboration
- Active Listening
- Analytical and Critical Thinking
- Problem-Solving
- Verbal Communication
- Dependable and Responsible
Timeline
Server/Bartender
The Red Harp Pub
10.2022 - Current
Sales Lead Keyholder
Aldo Shoes
04.2022 - 10.2022
Sales Associate
Aldo Shoes
09.2020 - 04.2022
Bachelor of Arts Honours - Psychology
University of Guelph
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