Jenna Noftell
Saint John,NB
Summary
Experienced in blingual customer service and cashier roles, skilled in warmly welcoming customers, accurately counting money, processing payments, and effectively addressing customer concerns. Dedication lies in delivering exceptional service to every customer, consistently providing friendly and helpful support. Proficient in cash handling and adept at problem-solving, committed to ensuring a positive and seamless experience for all patrons.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Sobeys East Point
05.2018 - 09.2023
- Dealing with complex situations involving refunds and pleasing unsatisfied customers to offer excellent customer service
- Selling and working with alcohol & tobacco products according to New Brunswick legislation
- Consistently performing well on all yearly progress reports with supervisors
- Processing sales of goods efficiently and quickly
- Keeping a clean and organized workspace under pressure.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
Education
Bachelor of Arts - Master in French
University Of New Brunswick
Saint John, NB04.2026
Health Safety & WHIMIS Training -
Sobeys Saint John
Saint John, NB09.2024
Grade 12 High Honors -
Simonds High School
Saint John, NB06.2020
Early French Immersion -
Forest Hills School
Saint John, NB01.2020
Early French Immersion -
Simonds High School
Saint John, NB01.2020
Skills
- Customer Complaint Resolution
- Retail Merchandising
- Patience and composure
- Cash handling expertise
- Reliability and punctuality
- POS System Operation
- Customer Service
- Effective Communication
- Team Collaboration
- Problem-solving aptitude
- Continuous Improvement
- Reliable and Responsible
Volunteerhistory
- Promise partnership program, Six-month program tutoring grade five students in literacy through The University of New Brunswick, 2020, 2021, 4
- Simonds Co-Op Program, Teaching assistant placement in grade three classroom translating for international and special education students, 15
Hobbies and Interests
- Working and volunteering with community youth and international students
- Passionate about Acadian culture, literature, and music
Languages
French
Native or Bilingual
References
Colby Rodgers
Department/Acting Store Manager
Sobeys East Point
44 East Point Way
E2H 0H5
+1 (506) 607-1311
David Irish
Pharmacy Assistant/Acting Cashier Supervisor
Sobeys East Point
44 East Point Way
E2H 0H5
+1 (506) 333-2610
Timeline
Customer Service Cashier
Sobeys East Point
05.2018 - 09.2023
Bachelor of Arts - Master in French
University Of New Brunswick
Health Safety & WHIMIS Training -
Sobeys Saint John
Grade 12 High Honors -
Simonds High School
Early French Immersion -
Forest Hills School
Early French Immersion -
Simonds High School
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