Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jenna Metcalfe

Mildmay,ON

Summary

Enthusiastic 17-year old student with experience as a educator through current co-op placement at an elementary school in South Bruce. Strong, friendly customer services skills through achieved through past and current part-time employment. Ability to communicate in english and french. Loves working with children and collaborating with other educators and volunteers. Career goal is to become a French Immersion Educator.

Overview

4
4
years of professional experience

Work History

Education Co-op Placement Teacher

BGCDSB
Formosa, ON
11.2024 - Current
  • Create lesson plans and choose supporting materials to promote positive learning experiences.
  • Interact frequently with students, and support them individually and as a group.
  • Support positive classroom participation, and provide guidance when needed.
  • Remain calm and patient in student interactions to support individual growth and development.

Pharmacy Assistant

Shoppers Drug Mart
Hanover, Ontario
08.2023 - Current
  • Respond to telephone inquiries and provide friendly, customer service.
  • Provide guidance on the selection of over-the-counter medications, and supplements.
  • Adhere to all legal requirements relating to the safe dispensing of medication.
  • Perform filing, copying, faxing, and other clerical tasks.
  • Respond to customer issues to provide immediate resolution, and improve retention.

Child Caregiver

Katrina Butler
Mildmay , Ontario
02.2021 - 02.2024
  • Communicated with parents about the schedule, activities, meals, and rest times.
  • Managed multiple tasks simultaneously while remaining calm under pressure.
  • Organized age-appropriate activities such as arts and crafts, games and educational lessons.
  • Ensured the safety of children, indoors and outdoors.
  • Encouraged children to express themselves through creative outlets such as music or art.
  • Dressed children and changed diapers.
  • Prepared meals according to dietary requirements and preferences.

Ice Cream Server

M&R (Megan & Rob's Burger Box)
Mildmay, Ontario
07.2022 - 08.2023
  • Provided excellent customer service to children, and adults.
  • Processed customer complaints professionally while maintaining a friendly attitude towards them.
  • Maintained cleanliness and organization of the serving and seating areas, following health and safety guidelines.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Trained new employees on proper food handling techniques and customer service standards.

Education

Grade 11 French Immersion Student -

Sacred Heart Catholic High School
Walkerton
06-2026

Skills

  • CPR training - enrolled with St John's Ambulance, February 1-2, 2025
  • High Five: Principles of Healthy Child Development, willing to obtain prior to employment
  • Empathy and patience
  • Cultural sensitivity - I am Indigenous with Metis Citizenship
  • Effective listening
  • Verbal and written communication
  • Educational activities
  • Group instruction
  • Creative lesson planning
  • Conflict resolution
  • Community involvement
  • Relationship building

References

References available upon request.

Timeline

Education Co-op Placement Teacher

BGCDSB
11.2024 - Current

Pharmacy Assistant

Shoppers Drug Mart
08.2023 - Current

Ice Cream Server

M&R (Megan & Rob's Burger Box)
07.2022 - 08.2023

Child Caregiver

Katrina Butler
02.2021 - 02.2024

Grade 11 French Immersion Student -

Sacred Heart Catholic High School

Similar Profiles

CREATE PROFILE
Jenna Metcalfe