Jenna Loth
Prince George,BC
Summary
Proven leader and adept communicator, I enhanced training efficiency at McDonald’s, leveraging skills in team leadership and health and safety regulations. Excelled in fast-paced environments, ensuring high standards of customer service and safety at Marble Slab Creamery and Ness Lake Tree Nursery. Proficient in Microsoft Excel and active listening, I drive results and foster team excellence.
Overview
4
4
years of professional experience
Work History
Crew Member Trainer
McDonald’s
Prince George, British Columbia
01.2022 - Current
- Provided training to new crew members on proper customer service techniques and store policies.
- Demonstrated the correct way to use the register, handle cash, and process credit cards.
- Instructed trainees in food safety practices such as proper hand-washing, food storage temperatures, and avoiding cross contamination.
- Assisted with onboarding of new hires by explaining job duties and expectations.
- Observed staff during shift work to identify areas for improvement and provide feedback accordingly.
Ice Cream Server
Marble slab creamery
Prince George, BC
07.2021 - 08.2022
- Greeted customers and provided menu information.
- Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
- Prepared orders for customers by scooping ice cream into dishes or cones.
Temporary Tree Sorter
Ness Lake Tree Nursery
Prince George, British Columbia
07.2021 - 08.2021
- Managed the sorting of incoming and outgoing materials to ensure accuracy.
- Processed orders quickly and efficiently while adhering to safety protocols.
- Inspected items for damage, defects or discrepancies prior to sorting.
- Counted and stacked trees before getting packed
Retail Sales Associate
Stitches
Prince George, British Columbia
07.2020 - 07.2021
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
Education
Certificate - Bookkeeping
College of The New Caledonia
Prince George, BC12-2024
High School Diploma -
Kelly Road Secondary
Prince George, BC01-2022
Skills
- Health and Safety Regulations
- Team Leadership
- Processing payments
- Active Listening
- Safe Food Handling
- Organizational Systems
- Computer Skills
- Microsoft Excel and PowerPoint
- Sage 50
Timeline
Crew Member Trainer
McDonald’s
01.2022 - Current
Ice Cream Server
Marble slab creamery
07.2021 - 08.2022
Temporary Tree Sorter
Ness Lake Tree Nursery
07.2021 - 08.2021
Retail Sales Associate
Stitches
07.2020 - 07.2021
Certificate - Bookkeeping
College of The New Caledonia
High School Diploma -
Kelly Road Secondary
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