Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Receptionist

Jenna Lawson

Nepean,ON

Summary

Upbeat and Friendly Receptionist with background in various settings. Knowledgeable about media, service and public relations. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Very open minded and loves learning new things to excel in both my job and life!

Overview

3
3
years of professional experience

Work History

Receptionist

Exhalo
01.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Assist the owner with many new projects including helping with extra tasks on her plate.

Server

Hyde And Seek
08.2021 - 02.2023
  • Served Bottles and beverages promptly with focused attention to customer needs.
  • Worked with POS system, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized areas to uphold club hygiene standards.

Reception Supervisor

Itan Studios
08.2020 - 01.2023
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.


Education

Certificate - Teeth Whitening Technician

Pretty I.R.L
Toronto, ON
05.2023

No Degree - Social Media Marketing

Algonquin College
Ottawa, ON
04.2024

GED -

Longfields Davidson Heights Secondary School
Nepean, ON
06.2020

Skills

  • Time Management
  • Database Administration
  • Sales Techniques
  • Cash Register Operations
  • Guest Relations Management
  • Office Administration
  • Staff Management
  • Customer and Client Relations
  • Answer Telephone Calls
  • Documentation
  • Microsoft Office
  • Bank Deposits

Additional Information

Willing to Relocate or Work Remote

Timeline

Receptionist

Exhalo
01.2023 - Current

Server

Hyde And Seek
08.2021 - 02.2023

Reception Supervisor

Itan Studios
08.2020 - 01.2023

Certificate - Teeth Whitening Technician

Pretty I.R.L

No Degree - Social Media Marketing

Algonquin College

GED -

Longfields Davidson Heights Secondary School

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Jenna Lawson