Jenna Kozakevich
Summary
Highly motivated and results-driven professional with a proven track record in project management. Skilled at leading cross-functional teams to deliver projects on time and within budget. Demonstrated ability to drive operational efficiency and implement process improvements. Strong communication and interpersonal skills, enabling the building and maintenance of relationships with stakeholders at all levels. Seeking an opportunity to leverage expertise in project management to contribute to the success of a dynamic organization.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Inspector
Alberta Gaming Liquor & Cannabis (AGLC)
09.2018 - Current
- Acting Manager, Red Deer Inspections for 4 month duration and periodically, overseeing compliance operations in Central Alberta
- Supervised the Under 25 Audit Program for 7 years, including hiring, training, and managing multiple agents
- Lead investigator on complex cases involving illegal gambling, liquor operations, and regulatory violations coordinating with multidisciplinary teams to enforce compliance
- Conducted covert and overt inspections for gaming, liquor, and cannabis operations, identifying and documenting violations to support administrative sanctions
- Prepared comprehensive reports with evidentiary content, resulting in actionable outcomes upheld by the AGLC Board
- Collaborated with stakeholders, including Alberta Health Services, RCMP, Fire Services, and municipal police, to achieve enforcement goals and resolve compliance issues
- Developed and delivered educational workshops and seminars for stakeholders, healthcare professionals and law enforcement, enhancing awareness of regulatory standards
- Enforce legislative frameworks, including the Gaming, Liquor & Cannabis Act, and related regulations, ensuring public safety and industry compliance
- Collected and documented evidence during on-site inspections, interviews, and operations, adhering to legal standards for admissibility in hearing and investigations
- Conducted voluntary interviews with witnesses and subjects under investigation, handling sensitive situations with professionalism and discretion
- Played key role in policy development, contributing insights to improve legislation, guidelines, and compliance standards
- Provided leadership during shift work, including overnight assignments, ensuring regulatory presence across Central Alberta
Screening Technician
Lac La Biche Drug & Alcohol Screening
06.2014 - Current
- Managed and maintained sensitive records, ensuring strict client confidentiality and compliance with legal and organizational standards
- Conducted 7 and 12 panel urine analyses, saliva drug tests, and breath alcohol tests, ensuring accurate sample collection and lab confirmation
- Handled high-stress situations with professionalism, including managing intoxicated, volatile, and uncooperative individuals while single staffed
- Responded to after-hours called, and performed managerial duties, including holding keys, opening/closing the facility, and overseeing security protocols
- Demonstrated exceptional interpersonal skills when de-escalating conflict and provided clear communication to individuals undergoing testing
Part-time Caseworker at Journey Home and Donnelly House
Edmonton John Howard Society
01.2018 - 09.2018
- Being able to take control of a potentially dangerous situations
- Maintain confidentiality and a safe, secure environment
- Member of a multidisciplinary team to build a transition plan
- Ensure services are being delivered in accordance with agency policies and procedures
- Strengthening independence and family ties
- Providing emotional support for mental health and addictions
- Guidance in routine activities
- Journey Home- community based long-term housing outpatient facility for adult males under the authority of the Alberta Review Board and Forensic Assessment Community Services Not Criminally Responsible Outpatient Team
- Aid in the successful transition from secure hospitalization into the community
- Case management plans and behavior cycle development in collaboration with Alberta Health Services
- Serves individuals who have been diagnosed with various psychiatric conditions, physical disabilities, and brain injuries, and are currently under the NCRMD disposition
- Serving the community by providing supervision and support
- Donnelly House- 3-month transitional housing program for male and females who are experiencing homelessness
- Supporting transitions of finalization of income supports, awaiting intake to treatment program, returning from treatment program, stabilization from substance use, release from Provincial correctional facility, or discharge from acute care
- Aid in the successful transition into permanent housing or independent living
- Creation of resumes and application of jobs for clients
Student Services Administrator
Portage College
05.2015 - 08.2015
- Attending to multi-line phone calls, emails and front desk services
- Imputing application data
- Filing, creating spreadsheets
- Administering & proctoring competency exams
- Booking appointments with advisors
Education
Bachelor of Arts -
MacEwan University
Edmonton, AB11.2017
Drug and Alcohol Testing Certificate -
CannAmm
Lac La Biche, AB07.2014
High School Diploma -
J.A. Williams High School
Lac La Biche, ABSkills
- Regulatory compliance
- Project management
- Team leadership
- Complex Problem-solving
- Policy and procedure development
- Recruiting and interviewing
- Training and mentoring
Accomplishments
- Supervised and mentored more than 12 personnel in 7 years.
- Oversaw the U25 Program operations covering Central Alberta for 7 years.
- Earned "Investigation of the Year" recognition in 2021.
Certification
- Class 5 driver's license
- Pro-serve
- Reel Facts
- Deal Us In
- Standard First Aid & Level C CPR
- Firearms Acquisition License (PAL)
- Nonviolent Crisis Intervention (NCI) Training
- Cultural Consciousness Training (EJHS)
- Suicide Intervention Training (EJHS)
- Family Violence Training (EJHS)
- Cultural Sensitively Training (AGLC)
- Crucial Conversations (AGLC)
- Accelerated Women's Leadership (Gov of AB)
- Emerging Leaders (AGLC)
- C.O.R.E De-Escalation (Verbal Edge Incorporated)
- Hard Target Training (Wise Warrior Gym)
Timeline
Inspector
Alberta Gaming Liquor & Cannabis (AGLC)
09.2018 - Current
Part-time Caseworker at Journey Home and Donnelly House
Edmonton John Howard Society
01.2018 - 09.2018
Student Services Administrator
Portage College
05.2015 - 08.2015
Screening Technician
Lac La Biche Drug & Alcohol Screening
06.2014 - Current
Bachelor of Arts -
MacEwan University
Drug and Alcohol Testing Certificate -
CannAmm
High School Diploma -
J.A. Williams High School
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