Jenna Kelly
Fort McMurray
Summary
Professional individual with experience and readiness for demanding tasks. Known for strong work ethic, attention to detail, and the ability to follow instructions while working efficiently under pressure. Committed to ensuring high safety standards and quality performance while in team environments or working independently to meet deadlines.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Training and Development Manager
Earls Kitchen + Bar
04.2022 - Current
- Communicated all learning and performance objectives, schedules, and training assessments to management.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Provided onboarding and training for new employees.
- Managed and development new training materials and activities to enhance learning experiences.
Server/Bartender
Earls Kitchen + Bar
03.2020 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
Beverage Cart Attendant /General Laborer
Fort McMurray Golf Club
07.2024 - 10.2024
- Maintained a clean and organized cart, ensuring optimal presentation of beverages and snacks for guest selection.
- Operated POS system to facilitate cash and credit transactions and refunds.
- Demonstrated adaptability by working efficiently during high-traffic times while still providing attentive service to patrons.
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Performed general housekeeping and cleaning tasks.
Fire Cadet
Regional Municipality Of Wood Buffalo
06.2023 - 09.2023
- Developed techniques in firefighting, hazardous materials and emergency medical responses.
- Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.
- Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.
- Completed intense physical training to stay in peak fitness condition and handle challenging tasks.
Retail Sales Associate
Garage Clothing Store
08.2017 - 02.2020
- Conducted floor changes to highlight features and redirect objections to positive aspects.
- Helped customers complete purchases, locate items, and join reward programs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Gymnastics Coach
Norfort Gymnastics Association
01.2016 - 09.2019
- Established clear benchmarks for performance and monitored individual and team progress.
- Taught students how to perform split leaps, back handsprings and other special techniques.
- Developed and implemented new drills and activities to increase student engagement and growth.
Education
Primary Care Paramedic - Allied Healthcare
Keyano College
Fort McMurray, AB08.2024
Fire Fighter - Allied Healthcare
Municipality of Wood Buffalo
Fort McMurray, AB09-2023
High School Diploma -
Father Patrick Mercredi Community School
Fort McMurray, AB06.2020
Skills
- Ability to understand and execute verbal directions
- Problem-solving abilities
- Positive attitude
- Strong work ethic
- Ability to work as a team member
- Leadership qualities
- Organizational abilities
- Effective communication
- Ability to perform manual labour for extended periods of time under various weather conditions
Certification
NFPA 1001 & 1002 Firefighter Certification.
BEM & ICS 100.
WHMIS 2015 (GHS).
Certified with Standard First Aid (CSA Intermediate) - Level C with CPR and AED.
Certified in Level 1 Gymnastics Foundations with the National Coaching Program.
Alberta Proserve.
Class 5 drivers license.
Q Endorsement.
Volunteer Experience
Head leader for Santa's Anonymous.
Raised money and helped organize "Champion a Child Campaign" with Jumpstart.
Raised money and helped organize a campaign for "March Mullet Madness" with the Canadian Mental Health Association.
Served food and helped with game nights at the Golden Years Society.
Walk dogs and donate to our local SPCA.
REFERENCES
Supplied upon request.
Timeline
Beverage Cart Attendant /General Laborer
Fort McMurray Golf Club
07.2024 - 10.2024
Fire Cadet
Regional Municipality Of Wood Buffalo
06.2023 - 09.2023
Training and Development Manager
Earls Kitchen + Bar
04.2022 - Current
Server/Bartender
Earls Kitchen + Bar
03.2020 - Current
Retail Sales Associate
Garage Clothing Store
08.2017 - 02.2020
Gymnastics Coach
Norfort Gymnastics Association
01.2016 - 09.2019
NFPA 1001 & 1002 Firefighter Certification.
BEM & ICS 100.
WHMIS 2015 (GHS).
Certified with Standard First Aid (CSA Intermediate) - Level C with CPR and AED.
Certified in Level 1 Gymnastics Foundations with the National Coaching Program.
Alberta Proserve.
Class 5 drivers license.
Q Endorsement.
Primary Care Paramedic - Allied Healthcare
Keyano College
Fire Fighter - Allied Healthcare
Municipality of Wood Buffalo
High School Diploma -
Father Patrick Mercredi Community School
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