Jenna Jeffrey
Halifax,NS
Summary
Experienced administrator with a proven track record of effectively prioritizing multiple tasks and delivering prompt solutions. Adept at managing workloads while seamlessly handling visitor greetings, incoming phone calls, and inquiries. Well-versed in various administrative areas including inventory management, maintaining organized filing systems, processing payroll, and managing accounts receivable and accounts payable. Known for creating a professional and welcoming atmosphere that fosters productivity and positivity in the workplace.
Overview
16
16
years of professional experience
Work History
Office Administrator & AR / AP Analyst
Enginuity Inc
10.2022 - Current
- Primarily responsible for processing payroll, creating purchase orders and handling shipping requests up until September 2022.
- Answered phone system and transferred to appropriate person, greeting visitors, ordering office supplies and scanning packing slips and sensitive documents.
- Assist all areas of the business, working closely with different departments to apply for funding opportunities, scheduling meetings and coordinating company travel.
- Chair and budget holder of the Social Committee. Primarily responsible for planning four big events throughout the year with small ones in between and order catering for quarterly meetings.
- Reduced operational costs by identifying areas for improvement and implementing cost-saving measures across the organization.
- Streamlined administrative processes by implementing efficient systems and procedures, resulting in increased productivity.
- Recently promoted in October 2024 to AR/AP Analyst. Daily tasks include reconciling bank accounts, processing payables, invoices and employee expenses.
Senior Administrator
Seals Unlimited
08.2017 - 08.2022
- In control of processing invoices, semi-monthly payable run, reconciling two bank accounts and maintaining internal databases to support document management.
- Cultivated positive relations with customers to aid in the collection process.
- Managed the time-sensitive process of importation of goods, ensuring they were cleared from the border in a timely manner by providing tariffs and country of origin's to our broker.
- Achievements included decreasing the cost of off-site storage by 50% monthly and investigating suspicious cheques, which turned out to be fraudulent.
Post Office Manager & Cashier
The Guardian
05.2009 - 07.2015
- Worked as a cashier from May 2009 - September 2014. Additionally worked briefly as a Pharmacy Technician in the summer of 2009 to provide relief to pharmacy staff.
- Through my hard-work and dedication to the company I was promoted to Post Office Manager after graduating from St FX in May 2014.
- Recruited, hired, and trained all new employees.
- Optimized the overall customer experience through handling customer complaints or concerns in a professional and timely manner.
- Canada Post Corporation reported customer satisfaction of 86.9% at this outlet, which is above average results of 80-82% in the larger retail sector.
Education
BBA -
St. Francis Xavier University
05.2014
High School -
Sir John A. MacDonald High School
06.2010
Skills
- Mail Handling
- Time management abilities
- Scheduling
- Payroll Administration
- Accounts Payable and Receivable processing
- File organization
- Document management
- Event coordination
- Booking travel
- Managing office supply inventory
- Processing expenses
- Positive attitude
Hobbies and Interests
- Hiking and Exploring Trails
- Food Enthusiast
- Playing Sports
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Office Administrator & AR / AP Analyst
Enginuity Inc
10.2022 - Current
Senior Administrator
Seals Unlimited
08.2017 - 08.2022
Post Office Manager & Cashier
The Guardian
05.2009 - 07.2015
High School -
Sir John A. MacDonald High School
BBA -
St. Francis Xavier University
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