Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Jenna Hemmerich RN

Prince George,BC

Summary

I am a Nurse with 17 years of diverse experience in direct patient care, staff/student mentoring, case management and consulting. Having worked in acute care, community nursing, palliative care, and primary care, I am able to see the bigger picture of client navigation through the different areas in which patients may be in at any given time. Skilled at multitasking and prioritizing patient needs, daily assignments including RAI HC and offering expertise with primary care, navigation and care planning. I strive for excellent patient care, effective communication and documentation.

Overview

17
17
years of professional experience

Work History

Primary Care Nurse

Northern Health Authority
05.2020 - Current
  • Maintained accurate documentation of patient encounters using electronic medical records systems, ensuring compliance with regulatory requirements and confidentiality standards.
  • Enhanced patient satisfaction through the development of strong rapport and effective communication skills.
  • Utilized evidence-based practices to develop individualized treatment plans tailored specifically for each patient''s unique needs.
  • Administered immunizations, contributing to improved community health outcomes.
  • Educated patients on medication management to ensure proper adherence and minimize potential adverse effects.
  • Advocated for patients within the healthcare system by addressing concerns or barriers to optimal treatment plans.
  • Coordinated referrals to specialty providers when necessary, facilitating seamless transitions of care between different healthcare professionals.
  • Expanded access to quality healthcare by participating in community outreach programs such as mobile clinics or health fairs.
  • Collaborated with interdisciplinary healthcare teams to optimize patient care and ensure continuity throughout their medical journey.
  • Encouraged health-promoting behaviors to improve patient health and reverse disease.
  • Managed complex caseloads consisting of patients with diverse health needs, demonstrating adaptability and expertise in various clinical settings.
  • Established trust with vulnerable populations such as elderly or low-income patients, providing compassionate care that addressed their unique challenges.
  • Monitored and managed chronic health conditions, effectively coordinating care between primary care providers, specialists, and patients.
  • Used Cmois to maintain patient medical records, accurately recording vital statistics, medical histories, assessments and all encounters.
  • Educated family members and caregivers on patient care instructions.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.

Palliative Care Nurse Consultant

Northern Health Authority
01.2015 - 05.2020
  • Educated fellow healthcare professionals on the principles of palliative care, enhancing their ability to provide comprehensive care.
  • Coordinated with outside agencies for hospice referrals, ensuring seamless transitions for patients and families.
  • Provided emotional support to patients and families, fostering a sense of trust and open communication.
  • Promoted self-care among caregivers by offering resources and support that encouraged physical, mental, and emotional wellbeing.
  • Enhanced patient and family understanding of illness progression through clear communication and education.
  • Developed individualized care plans for patients, addressing their unique needs and preferences.
  • Mentored new nurses entering the field of palliative care, sharing knowledge and experiences to facilitate their growth as healthcare providers.
  • Demonstrated cultural competence in providing palliative care services tailored to the unique needs of diverse patient populations.
  • Managed complex symptoms using evidence-based practices, resulting in increased patient satisfaction.
  • Documented detailed patient records accurately and timely, ensuring continuity of care across all members of the interdisciplinary team.
  • Advocated for patient autonomy in decision-making regarding treatment options and end-of-life care planning.
  • Collaborated with interdisciplinary teams to ensure holistic care for patients with life-limiting illnesses.
  • Served as a liaison between patients, families, and healthcare providers to ensure clear communication and optimal care coordination.
  • Conducted family meetings to discuss goals of care, facilitating collaborative decision-making processes among all involved parties.
  • Improved patient comfort by providing compassionate palliative care and symptom management.
  • Maintained current knowledge on best practices in palliative nursing through regular continuing education opportunities.
  • Taught family members and caregivers various ways to manage patients' pain.
  • Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.

HCC Intake Nurse

Northern Health Authority
06.2014 - 01.2015
  • Reduced wait times by effectively triaging patients based on urgency and acuity of their conditions.
  • Streamlined the intake process for faster admissions, ensuring prompt access to care.
  • Maintained accurate documentation of patient information, ensuring and protecting patient privacy.
  • Enhanced communication between interdisciplinary teams, fostering a collaborative environment for patient-centered care.
  • Promoted continuity of care by collaborating closely with primary care providers and other members of the healthcare team.
  • Demonstrated cultural competence when working with diverse populations by tailoring communication styles and approaches accordingly.
  • Facilitated timely referrals to appropriate specialists, optimizing patient outcomes.
  • Improved patient satisfaction by providing efficient and empathetic intake assessments.

Home Care Nurse

Northern Health Authority
10.2010 - 06.2014
  • Administered medications safely and monitor for outcomes.
  • Maintained timely documentation of patient progress, facilitating effective communication among the care team members.
  • Enhanced the quality of life for elderly patients through personalized care plans and regular health assessments.
  • Coordinated services with other healthcare professionals such as physical therapists and social workers, optimizing patient outcomes.
  • Provided emotional support to patients and families during challenging times, fostering trust and open communication.
  • Educated family members on proper caregiving techniques, promoting a safe and supportive home environment for patients.
  • Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans tailored to each patient''s needs.
  • Updated and developed care plans to establish goals based on patient's nursing diagnosis.
  • Took vital signs to assess patient health progress and needs.
  • Observed patient to chart and report changes in patient condition and adverse reactions to medications and treatments.
  • Administered medications and provided wound care as per physician orders, ensuring accurate treatment delivery.
  • Coordinated and collaborated with various multidisciplinary teams to coordinate care and promote patient safety and health.
  • Served as a primary liaison between patients and their healthcare providers, ensuring continuity of care and seamless transitions between settings.
  • Streamlined care coordination by effectively communicating with physicians regarding changes in patient conditions or concerns.
  • Evaluated patient needs regularly, adjusting care plans accordingly to ensure optimal outcomes were achieved.
  • Educated family members and caregivers on patient care instructions.

Staff Nurse- Surgery South

Northern Health Authority
06.2007 - 10.2010
  • Kept work areas clean, organized, and safe to promote efficiency and safety.
  • Established and maintained strong relationships with colleagues through regular morning hand over meetings and communication.
  • Mentored student nurses and new graduate nurses on surgery.
  • Patient assessments ongoing followed with accurate, timely documentation.
  • Collaboration with allied health, physicians to coordinate patient care in fast paced environment.
  • Ensure medication delivery is safe, accurate and well

documented.

  • Review client lab results daily and relay to physician involved for timely interventions.
  • Wound care and ongoing assessment.
  • Ongoing vital sign monitoring.
  • Initiating IV treatment and ongoing IVT.

Education

Bachelor of Science - Nursing

University of Northern British Columbia
Prince George
05.2007

Skills

  • Clinical judgment
  • Compassionate communication
  • Health Promotion
  • Geriatric Care
  • Chronic Disease Management
  • Attention to Detail
  • Compassionate and Caring
  • Critical Thinking
  • Strong Clinical Judgment
  • Direct Patient Care
  • Decision-Making
  • Patient and family advocacy
  • Patient Care Assessment
  • Clear Patient Communication
  • Accurate Documentation
  • Care Coordination
  • Student Precepting
  • Case Management
  • Preventive Healthcare

Languages

English
Full Professional

Additional Information

References:


Darren Woolgar

Darren.Woolgar@northernhealth.ca

C# 778-675-6851


Darcy Bennett

Darcy.Bennett@northrnhealth.ca

C# 250-612-2982


Timeline

Primary Care Nurse

Northern Health Authority
05.2020 - Current

Palliative Care Nurse Consultant

Northern Health Authority
01.2015 - 05.2020

HCC Intake Nurse

Northern Health Authority
06.2014 - 01.2015

Home Care Nurse

Northern Health Authority
10.2010 - 06.2014

Staff Nurse- Surgery South

Northern Health Authority
06.2007 - 10.2010

Bachelor of Science - Nursing

University of Northern British Columbia
Jenna Hemmerich RN