Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenna Haverstock

Fall River,NS

Summary

I am dedicated and hard working, I've had extensive experience in dealing with a wide variety of situations and requirements in my current position with customer service. In this position I am also responsible for product sales, service billings and booking of appointments for our clients. I am not only experienced in using specific software to complete these tasks in particular but soley responsible for representing the Spa by the phone, social media and email aspects.


In previous sports and activities I've had the opportunity to lead classes and assist in training of younger athletes and group members; I greatly enjoy seeing the comprehension and understanding when each person I'm assisting is able to master a new skill or talent as it is immediately rewarding.

Overview

7
7
years of professional experience

Work History

Receptionist

The Elliot Group
08.2023 - Current
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Coordinated travel arrangements for executives, ensuring seamless itineraries that met all requirements.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Corresponded with clients through email, telephone, or postal mail.

Dance Teacher's Assistant

Element Dance Studio
09.2022 - Current
  • VOLUNTEER POSITION
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Assisted beginner style dance classes for pre-school to grade 1 students.
  • Spent time with students backstage during shows between their performances
  • Utilized different styles of teaching to accommodate students of all capabilities.
  • Danced routines onstage for recitals and performances with students in case they forgot their choreography

Babysitter

Many People
09.2019 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Planned fun outings and educational activities to keep children entertained.

Receptionist

Riverbed Wellness Spa & Salon
10.2021 - 10.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Keep reception area clean and neat to give visitors a positive first impression.
  • Answering phone promptly and directing incoming calls to correct offices.

Canskate Assistant

Bedford Skating Club
09.2017 - 06.2021

VOLUNTEER POSITION

  • Implemented and demonstrated training drills to improve performance of individual skills to insure growth
  • Skilled at teaching and communicating skills to young groups of children
  • Kept kids on track with learning while also keeping them entertained and having fun
  • Looked for specific errors children needed work on and worked with them individually to improve


Education

No Degree - Highschool

Lockview High School
Fall River, NS
06.2025

Skills

  • Leadership Experience
  • Patient Reception
  • Restock Shelves
  • Telephone Skills
  • Promoting Good Behavior
  • Basic Housecleaning
  • Effective Scheduling
  • Keeping Children Safe
  • Advising and Coaching
  • Safety Understanding
  • Strength Development
  • Public Speaking
  • Office Administration

Timeline

Receptionist

The Elliot Group
08.2023 - Current

Dance Teacher's Assistant

Element Dance Studio
09.2022 - Current

Receptionist

Riverbed Wellness Spa & Salon
10.2021 - 10.2023

Babysitter

Many People
09.2019 - Current

Canskate Assistant

Bedford Skating Club
09.2017 - 06.2021

No Degree - Highschool

Lockview High School
Jenna Haverstock