Jenna Driscoll
Pembroke
Summary
Hardworking, empathetic and non-judgemental individual with a passion for supporting youth in her community. Skilled in crisis intervention, emotional support and day to day to living assistance. Works well independently, but also loves to be a part of a team. Fast learner who enjoys ongoing personal and professional development.
Overview
15
15
years of professional experience
Work History
Residential Transitional Support Worker
Bernadette McCann House
05.2020 - 03.2025
- Supported Women to transition from short term stay in the shelter back into the community.
- Assisted with necessary application processes including Legal Aid, Ontario Works and Subsidized Housing.
- Supported with Lease signings and guided through moving process
- Facilitated groups, including life skills, Caring dads and Supportive Mothering groups
Residential Caseworker
Bernadette McCann House
01.2019 - 05.2020
- Answered and provided support through domestic violence crisis line
- Completed Day Assessments to determine supports required and provided appropriate referrals
- Supported women through admission and discharge processes within the shelter
- Provided information and education about abuse through weekly 1:1 meetings
- Ensured accurate and up to date documentation for effective case management
Youth Care Worker
Columbus House
07.2018 - 04.2019
- Created a safe environment for youth through consistent supervision and positive reinforcement.
- Assisted with development of daily life skills including time management, budgeting, cooking and social skills
- Provided transportation to appointments and events as required
- Conducted regular safety checks and maintained facility cleanliness.
Housing First Liaison
YWCA Hestia Homes Program
01.2015 - 01.2018
- Assisted homeless and at risk youth with transitioning to and sustaining independent living
- Completed intakes/assessments/discharges
- Submitted Referrals to Community Agencies
- Attended Case Conferences/Court Hearings/Social Supports with youth
- Facilitated recreational activities and provided health and wellness education
Relief Crisis Counsellor
YWCA Harbour House
01.2014 - 01.2018
- Worked all shifts; days, evenings, nights
- Answered calls on the crisis line
- Assisted women in accessing necessary supports
- Assist women in daily tasks, such as cooking/cleaning
Interim Supervisor
YWCA LIFE Program
01.2013 - 12.2013
- Oversaw day to day programming to ensure youth were receiving appropriate support
- Assisted Staff as needed with tasks regarding Youth programming and transitions
- Balanced petty cash/ distributed Youth allowances
- Reviewed/Submitted staff time sheets
- Completed staff supervisions/performance appraisals
Child and Youth Support Counsellor
YWCA LIFE program
01.2010 - 12.2013
- Supported Youth in their transition from Child Welfare System to independent living
- Attended professional meetings and provided advocacy on behalf of youth
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
Education
BHSc in Addictions Counselling -
University of Lethbridge
01.2010
Drug and Alcohol Counsellor Diploma -
Sir Sandford Fleming College
01.2008
One Year Certificate Program - General Health Sciences
Sir Sandford Fleming College
01.2006
Skills
- Emotional support
- Conflict Management
- Problem solving
- Great Communication
- Punctual
- Detail Oriented
- Professional Documentation
- Self Motivated
Timeline
Residential Transitional Support Worker
Bernadette McCann House
05.2020 - 03.2025
Residential Caseworker
Bernadette McCann House
01.2019 - 05.2020
Youth Care Worker
Columbus House
07.2018 - 04.2019
Housing First Liaison
YWCA Hestia Homes Program
01.2015 - 01.2018
Relief Crisis Counsellor
YWCA Harbour House
01.2014 - 01.2018
Interim Supervisor
YWCA LIFE Program
01.2013 - 12.2013
Child and Youth Support Counsellor
YWCA LIFE program
01.2010 - 12.2013
Drug and Alcohol Counsellor Diploma -
Sir Sandford Fleming College
One Year Certificate Program - General Health Sciences
Sir Sandford Fleming College
BHSc in Addictions Counselling -
University of Lethbridge
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