Jenna DePue
Orange
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Skilled at connecting with customers to ensure a positive experience.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Haven Craft Kitchen
Orange
04.2025 - Current
- Greeted incoming guests to escort to assigned dining area and present menus.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Directed customers to bar area in high-traffic times to increase drink sales.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
Juicer
Nektar
03.2023 - 01.2024
- Was responsible for learning ingredients and steps to make multiple juice drinks and bowls
- Took orders in person and over the phone for different menu items
- Operated the cash register
- Packed to go orders
- Was responsible for stocking food and to go items regularly
Server
Chipotle
08.2022 - 03.2023
- Was responsible for learning the ingredients and steps to make multiple menu items
- Greeted and made food for customers as they came through the line and placed their orders
- Ran the cash register
- Packed to go orders
- Was responsible for stocking food and to go items regularly
Administrative Assistant
McDe's Rock Pumps
06.2021 - 08.2022
- Was responsible for answering phones and fielding customer service calls
- Was responsible for taking and placing orders for concrete from customers
- Made calls on overdue accounts/customer collections
- Filed paperwork
Education
Psychology
Santiago Canyon College
Orange, CASkills
- Statistical software
- Problem solving
- Crisis intervention
- Client assessment
- Team collaboration
- Customer service
- Guest complaint resolution
- Menu knowledge
- Effective communication
References
References available upon request.
Timeline
Restaurant Hostess
Haven Craft Kitchen
04.2025 - Current
Juicer
Nektar
03.2023 - 01.2024
Server
Chipotle
08.2022 - 03.2023
Administrative Assistant
McDe's Rock Pumps
06.2021 - 08.2022
Psychology
Santiago Canyon College
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