Summary
Overview
Work History
Education
Skills
Timeline
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Jenna Dean Matthews

Newmarket,ON

Summary

Energetic and adaptable customer service professional with hands-on experience in both front and back of house roles. Skilled at creating welcoming experiences, supporting smooth kitchen operations, and maintaining high standards of cleanliness and food safety. Known for strong communication skills, a positive attitude, and a team-first mindset. Committed to delivering exceptional service and memorable guest experiences.

Overview

5
5
years of professional experience

Work History

Freelance Artist

Lunafrogs Creative Studio
04.2023 - Current
  • Manage day-to-day operations, including customer service, inventory, and sales.
  • Develop and implement marketing strategies to grow the client base.
  • Handle budgeting, cash management, and product quality assurance.
  • Deliver excellent service and contribute to high customer satisfaction and retention.

Sales Representative

Arts Marketing Services
10.2024 - 01.2025
  • Engaged in remote sales and collaborated with a small team to meet targets.
  • Fostered a positive work environment and practiced effective communication.
  • Developed resilience, persuasion skills, and adaptability.

Culinary Lab Placement

Bistro '67
04.2023 - 04.2023
  • Rotated through front and back of house roles in a high-pressure, fast-paced environment.
  • Maintained food safety and quality standards while supporting kitchen efficiency.
  • Delivered friendly, professional service, with a strong focus on teamwork and cleanliness.
  • A teaching-inspired restaurant known for its high standards, and fast-paced environment.

Childcare Assistant / Kitchen Support

Tykes of Columbus
12.2020 - 09.2021
  • Assisted in classroom care and supervised up to 25 children in a fast-paced setting.
  • Supported kitchen operations during staff shortages, preparing meals and snacks.
  • Strengthened multitasking, communication, and problem-solving skills in a dynamic environment.

Education

Culinary Management - 2-Year Diploma Program

Durham College
Oshawa, ON
04.2024

Ontario Secondary School Diploma -

Port Perry High School
Port Perry, ON
06.2021

Skills

  • Food preparation and kitchen operations
  • Smart Serve and food handling certification
  • Customer service and order accuracy
  • Cleanliness and sanitation standards
  • Effective communication and teamwork
  • Quick learner and adaptability

Timeline

Sales Representative

Arts Marketing Services
10.2024 - 01.2025

Freelance Artist

Lunafrogs Creative Studio
04.2023 - Current

Culinary Lab Placement

Bistro '67
04.2023 - 04.2023

Childcare Assistant / Kitchen Support

Tykes of Columbus
12.2020 - 09.2021

Culinary Management - 2-Year Diploma Program

Durham College

Ontario Secondary School Diploma -

Port Perry High School

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Jenna Dean Matthews