Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jenna Currie

Timberlea

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Assistant Manager / Server

Cavicchi’s Meats
08.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Food service

Bliss Bowl
04.2024 - Current
  • Ensured all food safety precautions were met
  • Recommended menu items and adjusted to dietary restrictions
  • Attending to customers promptly
  • Assisting coworkers to effectively speed up food assembly
  • Maintaining a clean work space to insure to cross contamination
  • Responsible for picking up all fresh ingredients before open and returning leftovers after close
  • Insure all ingredients are stocked

Server

RCR Catering
04.2022 - 09.2022
  • Ensured excellent guest experience by seating and taking orders promptly
  • Serving dishes and clearing dinnerware in a timely manner
  • Recommended menu and bar options to customers based on their needs and preferences
  • Ensured food hygiene to the highest standards
  • Assisting bar and handling cash bar sales
  • Served private banquets and dinners to clients specific requests
  • Effectively communicated allergies and dietary restrictions to the kitchen
  • Assisted co workers to achieve maximum efficiency in a timely manner
  • Checking on customers on a regular basis to ensure their needs are met
  • Preparing tables and dinner ware to high standards
  • Taking down banquet rooms and doing nightly tasks

Assistant Manager

Chatters Hair Salon
02.2019 - 03.2022
  • Provide excellent customer service in a fast paced environment
  • POS experience, cash balancing
  • Assist customers in making informed decisions with extensive product knowledge
  • Answer and redirect phone calls
  • Experience in setting up/taking down weekly Ads
  • Responsible for changing monthly markdowns, price changes
  • Responsible to maintain the presentation of the sales floor
  • Scheduling appointments
  • Key Holder-Opening and closing store
  • Ordering weekly orders/Receiving stock orders
  • Open communication with other managers and store owner daily
  • Managing Bi-weekly payroll for all store employees
  • Maintaining/updating inventory
  • Responsible for reconciliations
  • Ensuring company policies are followed
  • Hiring and training all new employees
  • Resolving any and all customer issues to their satisfaction
  • Trained all employees on new booking and pos system
  • Ensure store and salon meet covid cleaning standards

Sales Associate (Cash, Clothing, Footwear)

SportChek
04.2017 - 08.2019
  • Provide excellent customer service in a fast paced environment
  • POS experience, cash balancing
  • Assist customers in making informed decisions with extensive product knowledge
  • Answer and redirect phone calls
  • Experience in setting up/taking down weekly Ads
  • Assist in markdowns, price changes
  • Responsible to maintain the presentation of the sales floor
  • Provided assistance with fitting rooms, product fit and style

Education

Sir John A High School
Halifax, NS
2019

Skills

  • Customer service
  • Cash Management
  • Team leadership
  • Strategic Decision-Making
  • Critical Thinking in Problem Resolution
  • Prioritization and Planning
  • Staff training and development
  • Staff management
  • Skilled in Conflict Management
  • Retail operations
  • Employee scheduling
  • Recruiting and interviewing
  • Customer relationship management (CRM)
  • Retail operations management
  • Expense Monitoring
  • Clear Communication Skills
  • Workplace Safety Regulation Knowledge
  • Inventory management
  • Marketing
  • Closing oversight
  • Reliable Work Performance

Languages

English

Timeline

Assistant Manager / Server

Cavicchi’s Meats
08.2024 - Current

Food service

Bliss Bowl
04.2024 - Current

Server

RCR Catering
04.2022 - 09.2022

Assistant Manager

Chatters Hair Salon
02.2019 - 03.2022

Sales Associate (Cash, Clothing, Footwear)

SportChek
04.2017 - 08.2019

Sir John A High School

Similar Profiles

CREATE PROFILE
Jenna Currie