Summary
Overview
Work History
Education
Skills
References
Timeline
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Jenna Clarke

St. John's,Canada

Summary

Hard-working and motivated individual with strong customer service skills, and a drive for achievement. Skilled team player with the ability to maintain composure and excel in fast-paced, high-pressure environments. Expertise in scheduling, ensuring smooth and efficient daily operations, and customer relations. Ready to utilize excellent communication and interpersonal skills to contribute to team success. Dedicated to creating a warm and welcoming experience for clients, and positively representing your company.

Overview

3
3
years of professional experience

Work History

Receptionist

MVP Modern Barbers
St. John's, NL
01.2024 - 05.2025
  • Greeted visitors warmly and ensured they had a positive experience.
  • Handled cash and credit card payments with accuracy.
  • Displayed pleasant and professional voice and demeanor, positively representing organization.
  • Assisted in resolving customer complaints and disputes.
  • Ensured the shop was clean at all times and stocked with necessary supplies.
  • Developed effective working relationships with clients to ensure satisfaction with services provided.
  • Managed daily schedules for all staff members.
  • Scheduled appointments and maintained and updated appointment calendars.
  • Used job-related software to update office expense and costs records.

Bakery Worker

Crust Craft Bakery
St. John's, NL
07.2022 - 09.2022
  • Kept work area clean at all times by sweeping floors, washing counters, tables and shelves as needed.
  • Stocked shelves with freshly baked items throughout the day to ensure adequate supply for customers.
  • Ensured that all kitchen equipment was properly cleaned after each use.
  • Successfully and safely operated and maintained kitchen equipment.
  • Followed recipes and instructions for preparing and baking a variety of breads and pastries.
  • Coordinated and collaborated well with my team to ensure that deadlines were met, and customers received their food quickly.
  • Followed health codes and regulations regarding food handling procedures.
  • Completed tasks quickly and efficiently in a fast-paced kitchen environment.

Yes, Chef Training Program

Choices For Youth
St. John's, NL
05.2022 - 06.2022
  • Trained under a red seal chef.
  • Learned to prepare and present a diverse range of dishes.
  • Learned to comply with health regulations by maintaining cleanliness in the kitchen, and adhering to proper food handling techniques throughout meal preparation.
  • Trained to operate kitchen equipment and tools safely and efficiently in accordance with kitchen safety practices.
  • Learned to collaborate with other trainees to coordinate timely meal preparation and service.
  • Practiced balancing large trays of food and drink, and delivered food items to "customers" at their tables.
  • Practiced taking orders correctly, and in a timely manner.
  • Met deadlines set by organizers to prepare for working in a fast-paced kitchen environment.
  • Cleared dishes between courses, and after "guests" finished dining.
  • Completed cleaning duties such as sweeping and mopping floors, wiping down and sanitizing kitchen counters and tables, and washing dishes.

Education

High School Diploma -

The Murphy Centre
Newfoundland

Skills

  • Appointment scheduling
  • Time management
  • Schedule management
  • Customer service
  • Problem solving
  • Teamwork and collaboration
  • Organizational skills
  • Greeting and seating clients
  • Payment processing
  • Food safety
  • Kitchen equipment operation
  • Attention to detail
  • Cleanliness and hygiene
  • Handling complaints
  • Strong communication
  • Strong multitasking
  • Memory retention
  • Strong work ethic

References

Crust Craft Bakery: Nick King

  • Contact Information: info@incrustwetrust.ca

MVP Modern Barbers: Colin Hodder

  • Contact Information: colin@mvpmodernbarbers.ca

Green Sleeves Pub: Sara Avery

  • Contact Information: sara_avery@hotmail.com

Hosted for 3 days at Green Sleeves Pub during early June of 2025 , but unfortunately could not continue my duties as management decided to hand over hosting duties to door staff to cut down on hours. Sara Avery, manager of Green Sleeves, did however volunteer to give a positive reference.

Timeline

Receptionist

MVP Modern Barbers
01.2024 - 05.2025

Bakery Worker

Crust Craft Bakery
07.2022 - 09.2022

Yes, Chef Training Program

Choices For Youth
05.2022 - 06.2022

High School Diploma -

The Murphy Centre

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Jenna Clarke