JENNA BURGER
Bedford
Summary
Experienced professional with robust executive support background, excelling in managing intricate schedules, coordinating meetings, and safeguarding confidential information. Proficient in communication, organization, and problem-solving, ensuring smooth office operations and timely completion of tasks & projects. Committed to team collaboration and goal attainment, adept at adjusting to evolving needs and priorities. Known for reliability and resourcefulness, consistently producing top-notch results.
Overview
10
10
years of professional experience
Work History
Executive Assistant & Office Manager
Atlantic Corporation Limited
01.2019 - Current
- As the Executive Assistant to the CFO in a family-owned organization I worked with all levels of employees across the Group of Companies, with a primary obligation to C-Suite level.
- Coordinated executive schedules, optimizing time management and ensuring efficient meeting & travel arrangements.
- Streamlined office operations by implementing both physical & digital filing systems for improved document retrieval. Including 100+ Corporate Minute Books, internal & external contracts, etc.
- Developed comprehensive reports and presentations to support strategic decision-making processes.
- Executed event planning initiatives and organized corporate functions that aligned with organizational goals.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Handled confidential and sensitive information with discretion and tact.
- Served as a liaison between the Group of Companies to facilitate effective communication throughout the Board of Directors.
- Supported acquisitions through meeting coordination, document management, minute taking, follow-ups and progress tracking.
- Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
Executive Assistant & Payroll Manager
ABM Integrated Solutions
01.2018 - Current
- As the Executive Assistant to the Company President, I worked closely with all members of Senior Leadership & Stakeholders.
- Managed executive calendars across multiple departments, scheduled meetings and appointments and coordinated travel arrangements to optimize time.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Prepared and filed accurate and timely payroll tax returns and other related reports to comply with tax laws and regulations.
- Prepared and processed payroll semi-monthly while ensuring accuracy & compliancy.
- Maintained accurate records of financial transactions in alignment with regulatory requirements and completed monthly reconciliations of credit card statements.
- Negotiated rates and coordinated travel for 200+ employees & contractors
- Enhanced workplace safety by hosting regular OH&S meetings to discuss concerns & requirements, conducting regular office inspections and implementing safety improvements as needed.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Developed internal policies and procedures, enhancing organizational effectiveness and compliance.
- Managed the onboarding and offboarding of employees in a timely and organized manner.
- Assisted in recruitment processes, streamlining candidate screening and scheduling interviews.
- Managed benefits administration, addressing employee inquiries and resolving issues efficiently.
Assistant Manager
Vibe Salon Medi-Spa
04.2015 - 12.2017
- Managed inventory control, optimizing supply levels to meet client demand consistently.
- Generated repeat business through exceptional customer service.
- Streamlined appointment scheduling using salon management software for improved operational workflow.
- Completed daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in marketing initiatives, promoting both services, service providers and products.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Developed strong working relationships with clients and staff, fostering a positive environment.
- Effectively managed both customer and business priorities in an organized and timely manner.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
Education
High School Diploma - Communications, Mathematics
Lockview Highschool And Nova Scotia Community College
Skills
- Senior executive assistance
- Cultivating strong relationships
- Office operations management
- Strong organizational skills
- Strong attention to detail
- Dependable team member
- Responsive to environmental changes
- Effective team collaboration
- Analytical problem solver
- Effective communication
- Payroll administration
Languages
English
Timeline
Executive Assistant & Office Manager
Atlantic Corporation Limited
01.2019 - Current
Executive Assistant & Payroll Manager
ABM Integrated Solutions
01.2018 - Current
Assistant Manager
Vibe Salon Medi-Spa
04.2015 - 12.2017
High School Diploma - Communications, Mathematics
Lockview Highschool And Nova Scotia Community College
Additional Training / Programs
- Linked In (Online courses) : Mergers & Acquisitions, Document Retention, Creating an Employee Handbook
- The Executive Assistant Masterclass (Virtual) Smart Events Hosted by Laura Belgrado: How to thrive in the “new normal”
- Creating an Engaging Work Environment - Shannex
- Managing Change & Transitions - Shannex
- Time Management & Delegation - Shannex
Volunteering & Fundraising
Giving back to my local community and creating opportunities for offices in other provinces has always been one of my favourite parts of being an Executive Assistant. Here are some of the initiatives I was able to implement:
- Feed Nova Scotia – Fundraising & Volunteering
- Heart and Stroke - Fundraising
- Mi’kmaw Native Friendship Centre Christmas Cheer Program - Fundraising
- Shannex – Volunteering (Contact tracing, Temperature Checks and Various other tasks during COVID-19)
- Gift a Resident - Shannex - Initiative created to make residents without nearby family feel extra special around the holidays.
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