JENNA BOWER

• Managing ongoing renewal of the Centre, including the replicated village, class A archival room, conference room space, and pit house.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
• Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
• Developed and implemented strategies to increase sales and profitability.
• Delivered business and marketing strategies.
• Set organizational goals and objectives to guide and direct focus and achieve mission fulfillment.
• Conducting conservation research through Okanagan Traditional Ecological Knowledge methods.
• Prepared and submitted many grant applications.

• Facilitate and deliver week long workshops on behalf of Indigenous Tourism BC.
• The workshop goes over the value of Indigenous tourism and Who Am I, My Nation. Training includes becoming a certified "Indigenous Ambassador" and certified "Storyteller" by Indigenous Tourism BC.

1. Lead a Research Project and conducted TEKK on the cultural significance of Summer/Fall Chinook salmon for the possible listing of Species at Risk.

• Wrote a literature review and reports, developed a research methodology for conducting TEK interviews that is guided by the nʕawqnwixʷ process under the supervision and guidance of Dr. Jeannette Armstrong, transcribed and created summaries that underwent reviews and were ultimately reported to the ONA and Department of Fisheries.

2. Vaseux groundwater assessment

• Conducted TEK interviews, transcribed interviews and supplied summaries for the ONA.

3. Okanagan River Restoration Initiative ORRI – Vaseux floodplain reconnection

• Conducted TEK interviews, transcribed interviews and supplied summaries for the ONA.

4. Okanagan River Restoration Initiative ORRI - Okanagan Falls riffle construction plans for 2024

• Conducted TEK interviews, transcribed interviews and supplied summaries for the ONA.

5. Kettle River TEK

• Currently undergoing TEK interviews.

• Trained and worked in Collections Management, Conservation, Library and Archives, Oral History Language Laboratory, and Curatorial work.
• Partook in a two week community placement at the Haida Gwaii Museum in the month of September 2023.

• I have applied for and received grants for day-to-day operations of the Centre and for student funding.
• Proficient in retail in all duties, including cashout and end-of-month reports.
• As Cultural Coordinator, I supervised and coordinated Interpreters and worked with Elders on language documentation and historical accuracy.
• I am an Indigenous Tourism BC Board Member and on their marketing committee on behalf of NDCC.
• I am a part of the Invest in Iconics Advisory Group with Destination BC.

• Assisted instructor with lesson plan creation and materials development for the nsyilxcen language.
• Supported student learning objectives through personalized and small group assistance.
• Created lesson materials, visuals and digital presentations to supplement lesson plans.
• Supported instructor with test administration, curriculum development and assignment grading.

• Guided 90-minute cultural walks about the land, plants, animals, and people of the Okanagan and OIB with up to 40 people per group.
• Handled snakes while giving a 45 minute educational and safety presentation.
• Performed cultural/educational presentations such as powwow and Okanagan dancing.

• Server at 4.5-star resort and assisted with catering.
• Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales
• Scheduled numerous reservations and managed seating arrangements simultaneously while maintaining calm, professional demeanor

• Operated cash register for cash and credit card transactions with excellent accuracy levels at Calgary Flames games.
• Poured and served alcohol.

• Worked with POS system to place orders, manage bills and handle complimentary items.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

• Worked in the airbrush tattoo parlor, ice cream shop, and the ticket booth.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Maintained contracts for boat rentals, coordinated bookings, and handled end of the day paperwork.
• Implemented an effective filing systems that boosted efficiency and organization.
• Conducted safety demonstrations on how to operate watercraft vehicles.
• Paddleboard instructor and did sunrise yoga with tourists.

• Handled cash and inventory accountability.
• Operated the convection oven and made pizzas while meeting food safe protocols.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Answered multi-line phone system to respond to inquiries and reservations.