Summary
Overview
Work History
Education
Skills
Certification
Timeline
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JENNA BARLOW

Sarnia,ON

Summary

Innovative, task driven professional with 8+ years of experience in sales and customer service across many diverse industries. Adept at driving operational excellence and fostering cross-functional collaboration to achieve business objectives. Proven track record in streamlining processes and enhancing overall efficiency. Certified management professional with a degree in human resources and travel and tourism.

Overview

13
13
years of professional experience
1
1
Certification

Work History

General Manager

Planet Fitness
01.2019 - Current
  • Greeted & all new & returning members in a kind/professional manner
  • Consistently exceeded monthly sales goals
  • Designed strategies and set goals for growth
  • Evaluated & improved operations & financial performance
  • Oversaw day-to-day operations
  • Set policies & processes
  • Oversaw recruitment & training of new employees.

Facilitator/Executive Assistant

ASIST Lambton
01.2015 - 01.2019
  • Provided executive support services to Owner, Amy Davis, PhD Research, social media advertising & workshop organization Bookkeeping & general office administration
  • Responded to public inquiries for corporate training bookings/scheduling
  • Drafted, reviewed & sent communications on behalf of Ms
  • Davis
  • Attended all trainings to assist in set up & facilitation.

Remote Sales Representative

My Event Voice Marketing
01.2011 - 01.2015
  • Took initiative to locate & contact prospective customers
  • Utilised excellent interpersonal skills to negotiate and secure sales
  • Consistently surpassed monthly goals
  • Ensured customer is satisfied & adequately taken care of
  • Consistently followed up with active customers to assess needs & satisfaction.

Education

Travel & Tourism -

ICS Canada
Sarnia, ON
12.2023

Human Resource Management -

Lambton College of Applied Arts & Technology
Sarnia, ON
04.2018

Skills

  • Sales & Client Relations
  • Strategic Planning
  • Office Administration
  • Cross-functional Collaboration
  • Adaptability
  • Problem Resolution
  • Leadership & Team Building
  • Quality Management
  • Interpersonal Communications

Certification

  • TICO Certification, 02/2024
  • CPR & First Aid, 12/2023

Timeline

General Manager

Planet Fitness
01.2019 - Current

Facilitator/Executive Assistant

ASIST Lambton
01.2015 - 01.2019

Remote Sales Representative

My Event Voice Marketing
01.2011 - 01.2015

Travel & Tourism -

ICS Canada

Human Resource Management -

Lambton College of Applied Arts & Technology
  • TICO Certification, 02/2024
  • CPR & First Aid, 12/2023

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JENNA BARLOW