An experienced General Sales Manager seeking an Automotive General Manager position at Auto Canada to provide an impact in terms of sales goals, staff development, and customer satisfaction with the benefit of 11+ years in the industry.
Overview
16
16
years of professional experience
Work History
GENERAL SALES MANAGER
Capital Motors LP (dba Capital Jeep
05.2019 - Current
Oversaw the operations of both New and Used Vehicle Sales departments.
Managed Internet Sales team.
Conducted daily save-a-deal meetings and recruited, hired, and trained Sales Managers and staff.
Monitored online pricing, involved in new vehicle orders, and marketing campaigns.
Responded to customer complaints and focused on customer satisfaction.
Supervised lot display areas and annual sales department forecasts.
Held Sales and Finance Managers accountable for financial targets.
Monitored Used Vehicle inventory control.
USED VEHICLE SALES MANAGER/GSM
Crosstown Auto Centre
10.2014 - 03.2019
Motivated the sales team to achieve daily, weekly, and monthly goals.
Monitored sales team's daily activities and ensured completion of expected outbound activities.
Oversaw Used Vehicle showroom traffic, inbound sales calls, and online inquiries.
Conducted save-a-deal meetings and facilitated weekly sales training.
Managed online pricing, used vehicle inventory aging, and reconditioning expenses.
Involved in used vehicle marketing campaigns.
Ensured compliance with Alberta Consumer Protection Act and AMVIC regulations.
Achieved monthly sales and profit objectives.
SALES CONSULTANT
Crosstown Auto Centre
10.2013 - 09.2014
Responsibilities similar to the Sales Consultant position at Erikson Nissan.
Awarded prestigious Chairman's Club award for sales volume.
Participated in weekly sales training.
Managed Internet Sales process, responded to online inquiries, and utilized Vinsolutions to document customer interactions.
PERSONAL ENDEAVORS
Self-employed
09.2008 - 09.2013
Embarked on two personal business ventures, gaining valuable experience in customer service, financial management, staff training and development, implementation of company vision and mission, and overall leadership skills.
SALES CONSULTANT
Ericksen Nissan
08.2007 - 08.2008
Assisted customers in their automotive purchase process, built rapport, identified customer needs, provided demonstrations, negotiated purchase prices, and ensured a personalized delivery process.
Education
Diploma - Automotive Dealership Management Program
Automotive Business School of Canada- Georgian
BARRIE, ON
12.2021
High School Diploma -
ME LAZERTE
EDMONTON, AB
06.1998
Skills
Leadership
Analytical skills
Business Acumen
Problem Solving
Conflict Resolution
Ability to Multi-Task
Volunteer
On a regular basis, prepared and served meals at the Mustard Seed Centre.
REFERENCES
Available upon request
Timeline
GENERAL SALES MANAGER
Capital Motors LP (dba Capital Jeep
05.2019 - Current
USED VEHICLE SALES MANAGER/GSM
Crosstown Auto Centre
10.2014 - 03.2019
SALES CONSULTANT
Crosstown Auto Centre
10.2013 - 09.2014
PERSONAL ENDEAVORS
Self-employed
09.2008 - 09.2013
SALES CONSULTANT
Ericksen Nissan
08.2007 - 08.2008
Diploma - Automotive Dealership Management Program